Residents and their families say:
This community has garnered much praise for its attentive and loving staff, superb leadership, and the wide range of activities offered to residents, making it a highly recommended option for those seeking memory care facilities. Families and visitors have noted the cleanliness of the facility, thanks to strong leadership and dedicated staff. The Neighborhood Coordinator and other staff members have been highlighted for their prompt responses, caring nature, and experienced approach to resident care. The activities available, including arts and crafts, games, and various physical activities, are appreciated for their variety and effort to engage residents.
However, some reviewers have pointed out areas needing improvement, such as clearer delineation of staff responsibilities and concerns over handling residents with specific needs, like those who are blind. The cost of the facility and additional charges for private nursing care have been noted as significant concerns. Despite these criticisms, the positive aspects, such as the community's expansive outdoor spaces, homelike environment, and dedicated, professional staff, contribute to a highly positive view of the community. The proactive approach to resident engagement and happiness, along with the compassionate and high-quality nursing care, illustrates the facility's commitment to providing a safe, stimulating, and loving environment for its residents.
AI generated summary of real reviews