Brookdale Harrisonburg provides both Assisted Living and Memory Care, allowing residents to move between levels of care as needs change. The community accepts short-term respite stays and offers focused programs for mental wellness, diabetes management, and moderate dementia. Registered nurses and licensed practical nurses are on staff, with a nurse available on call 24 hours a day for medication adjustments, urgent assessments, and coordination with outside physicians.

Care delivery is supported by background-checked staff members who remain awake throughout the night. An activity director, continuous security presence, and in-room pull cords help maintain safety. The community develops individual care plans and accepts residents with psychiatric diagnoses, providing full assistance with bathing, eating, dressing, and toileting. Transfer help ranges from simple standby/supervision to walker or wheelchair support.

Residences vary in layout and equipment. Some suites include a private bathroom, cable service, and the option to paint or decorate the room. Housekeeping and scheduled laundry services are provided, and staff manage medications to ensure dosing accuracy. Not every accommodation contains every listed feature, so prospective residents should confirm specific room details during a visit.

Meals are served in a main dining room, with the choice of a set menu or on-order selections. The kitchen can prepare modified textures such as mechanical-chopped, puréed, or thickened-liquid diets, and vegetarian options are available. Snacks are stocked throughout the day for residents who prefer lighter or more frequent eating schedules.

Amenities include resident parking, wheelchair-accessible common areas, a barber and beauty shop, movie room, wellness center, internet access, and communal gardens. Special-interest clubs meet regularly, and daily activities are posted in advance. Utilities—gas, electric, water, trash, and snow removal—are included in the monthly fee, and scheduled transportation is available for medical appointments and errands.