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The Westmont at Short Pump

14399 N Gayton Road , Glen Allen, VA 23059US
  • Independent Living
  • Memory Care
  • Assisted Living

Compare The Westmont at Short Pump

Review Average4.6

About The Westmont at Short Pump

from Oasis Senior Advisors

The Westmont at Short Pump offers Assisted Living, Independent Living, and Memory Care in one campus, allowing residents to move between levels of support without leaving familiar surroundings. Each care level is designed to address specific needs, whether routine help with daily tasks in Assisted Living, the autonomy and selected services of Independent Living, or the structured, secure environment of Memory Care.

Clinical resources are in place for residents who wander, attempt elopement, stay up all night, require wound care, oxygen, special diets, or diabetes management by oral medication, injections, or sliding-scale protocols. The community is equipped to support advanced dementia conditions. A licensed nurse is on site around the clock and another is on call; staff members are vetted through background checks and an awake night shift is standard. Safety measures include door alarms, pull-cord and PERS alert systems, and 24-hour security personnel. On-site podiatry visits reduce the need for outside appointments. Caregivers can give full assistance with bathing, eating, dressing, and toileting, and they can manage transfers involving walkers, wheelchairs, standby supervision, or one-person lifts.

Apartments are available in several layouts, some offering private bathrooms, kitchenettes, independent temperature controls, and cable service, though not every unit contains every feature. Residents choose between a set menu and made-to-order meals in the dining room, with snacks always on hand and modified diets prepared as prescribed.

Independent Living residents can add weekly housekeeping, personal laundry, and a monthly meal plan, allowing them to select only the services they want while still enjoying the community’s social and wellness programs.

Amenities include resident parking, outdoor smoking areas, wheelchair-accessible common spaces, and controlled building entry. The campus features a barber/beauty shop, full-service spa, exercise and wellness centers, movie room, library, individual garden plots, walking trails, a bistro, and the RUI University lifelong-learning program. Rehabilitation therapies, internet access, scheduled transportation, and separate AL/MC laundry services are available. Pets are allowed; it’s a good idea to check with the community during your visit to see if your pet will be allowed.

Standout Features

Pet FriendlyPet Friendly
PoolPool
Social OutingsSocial Outings
Clubs & CommunitiesClubs & Communities

Connect with Oasis Senior Advisors The Westmont at Short Pump for tailored pricing, availability and to schedule a tour. 1 (877) 595-8337

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Reviews

aggregated from around the web
Review Average4.6
#1 in Glen Allen, VA

Residents and their families say:

This community garners high praise for its positive atmosphere, clean environment, and a plethora of activities available to residents, alongside good food and helpful staff, making residents like one reviewer feel genuinely happy to be there. Many reviewers commend the nursing team and the overall care provided, emphasizing the comfort and security they feel knowing help is readily available. The welcoming staff, modern amenities, and beautifully maintained facilities have impressed both current residents and potential newcomers alike. The community is dog-friendly, a significant plus for pet owners, and offers a sense of comfort and neighborliness among residents, which fosters new friendships.

However, there are some areas where feedback suggests room for improvement. Multiple reviews mention challenges related to the management of medication, including difficulties in getting prescriptions re-ordered and instances of medication being given in incorrect dosages. This indicates a need for more stringent oversight in the community's healthcare management. Additionally, communication issues have been highlighted, with some family members feeling the need to visit daily to ensure their loved ones' needs are met due to unresponsiveness over phone or email. Despite these concerns, the overarching sentiment reflects satisfaction with the community's setting, staff friendliness, and the level of care provided, making it a recommendable option for those considering residency, especially for those seeking an independent living environment with the assurance of support when needed.

AI generated summary of real reviews

Nearby Services

Hospitals

Parham Surgery Center

8919 Three Chopt Road, Richmond, VA

Distance: 5.6 miles

Parham Doctors Hospital

7700 East Parham Road, Richmond, VA

Distance: 5.7 miles

Henrico Doctors Hospital

1602 Skipwith Road, Richmond, VA

Distance: 6.3 miles

Churches

Faith-Trinity United Methodist

2900 West Main Street, Richmond, IN

Distance: 11.3 miles

Trinity Evangelical Lutheran

2300 West Main Street, Richmond, IN

Distance: 11.6 miles

Living Word Christian Fellowship

1990 West Main Street, Richmond, IN

Distance: 11.8 miles

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