Residents and their families say:
This community has garnered numerous positive comments for its friendly and professional staff, clean and well-maintained facilities, spacious rooms, and a variety of engaging activities. Reviewers frequently mentioned the exceptional care their loved ones received, highlighting the staff's dedication to residents' well-being and their efforts to maintain a homely and welcoming atmosphere. Activities such as puzzle solving, crafts, bingo, and outings are praised for keeping residents engaged and entertained. The dining experience, with its farm-to-table approach and the option to grow herbs and greens on-site, was also commended, although there were a few concerns about the variability in food quality. The inclusion of pets, family-friendly events, and well-rounded care plans tailored to residents with different needs, including those in memory care, were consistently highlighted as major strengths of this community.
However, a few critical points were also mentioned. Some reviewers expressed dissatisfaction with aspects such as the enforcement of policies, communication regarding events and services, and understaffing in the memory care unit. The price, while considered fair by some, was noted as a concern or a barrier by others. Additionally, one specific complaint about the facility's atmosphere being sometimes lonely and having an unpleasant odor was noted, contrasting starkly with the majority of reviews that praised the facility's cleanliness and vibrant community life. Despite these critiques, the overarching sentiment remains overwhelmingly positive, with many reviewers expressing gratitude for the peace of mind and quality of life their loved ones experience at this community.
AI generated summary of real reviews