Residents and their families say:

The community has garnered positive feedback for its cleanliness, friendly and caring staff, as well as effective therapy programs. Many reviewers have highlighted the caring nature of the staff, not only towards the residents but also towards the families, creating a warm and welcoming atmosphere. Reviewers particularly praised the ground's maintenance, the welcoming reception area, and the thoroughness of the team in answering questions. Rehabilitation services, including physical and occupational therapy, received commendable mentions for their five-star rating and the exceptional care from nurses and CNAs. The community's ability to make residents and their families feel supported and loved was frequently noted, alongside the efforts to maintain a clean facility without unpleasant odors, and the attention to providing a beautiful environment. The process of admissions and discharges, particularly in handling documentation and medical equipment like catheters, and accessibility for family visits, were highlighted concerns. Also, a specific instance regarding kitchen cleanliness was mentioned, citing the presence of bugs and roaches.

On the staffing front, there was particular commendation for teamwork, accountability, and the care shown by the staff members, including both the medical team and support staff like those in the HR department. The efforts of the team to engage with residents on a personal level, seen in celebrations and daily interactions, fostered a family-like atmosphere that many found comforting. However, there were isolated negative remarks including issues around discharge procedures, lack of proper communication regarding resident care requirements post-discharge, and discrepancies in visitation rights. Despite these, the response towards the facility's environment and the team's professionalism and dedication was overwhelmingly positive, suggesting a community that strives to provide a supportive and caring space for rehabilitation and long-term care.