Carrington Cottage at Botetourt Commons provides assisted-living care for older adults who need help with daily activities but want to retain as much independence as possible. Residents can receive support with bathing, dressing, medication reminders, mobility, and other routine tasks, and the care team adjusts services as individual needs change.

Medical oversight is integrated into everyday life. The community coordinates diabetes monitoring and insulin management, arranges regular physician visits, and offers on-site speech therapy for residents recovering from stroke or coping with progressive conditions that affect communication. Short-term respite stays are available for those who need temporary support after hospitalization or when family caregivers are away. The building is a secured community, and trained staff are on duty around the clock to respond to health concerns and maintain resident safety.

Apartments include practical features such as wheelchair-accessible showers in select units, high-speed Wi-Fi, individually controlled air conditioning, and access to outdoor seating areas. On-site parking is available for residents and visitors who drive. Because floor plans vary, not every accommodation contains every listed feature, so it is wise to confirm specific details during a tour.

Meals are prepared on site and served three times a day. The dining team can provide low- or no-sodium plates and no-sugar options for residents who need dietary adjustments, and guest meals are offered so family members can join loved ones. Snacks and beverages are available between scheduled meal times.

Residents can stay active and engaged through an activity center, indoor and outdoor walking paths, raised garden beds, and a library with computer access. Clubs and community groups meet regularly, and scheduled programs include yoga or chair yoga, fitness classes, live music, dances, birthday celebrations, and social outings to local events. A swimming pool gives residents another option for low-impact exercise.

Residents and their families say:

This community has received glowing praise from many individuals, who highlight its cleanliness, friendly and attentive staff, and engaging activities available for its residents. Reviewers often mentioned the spaciousness and cleanliness of the rooms, which contributed to a comfortable stay for their loved ones. The quality of food was also frequently cited as a positive aspect, with one reviewer specifically appreciating that their family member enjoyed the meals provided. Various activities, such as themed days, bingo, and outdoor options like a garden patio, were appreciated for keeping residents engaged and active. The careful attention of staff members to the residents' needs, especially for those requiring memory care, was noted as a standout feature. Some reviewers lauded the exceptional service and care provided, which in several cases, was deemed above and beyond compared to other facilities, making it a cost-effective choice despite a somewhat higher price tag.

However, there were critical voices concerning the level of care and service at certain points. Some reviewers felt that the care promised was not delivered, mentioning issues like residents being left unattended or ignored, and a lack of timely communication regarding health concerns. Concerns were raised about the adequacy of staff responses to residents' needs and the turnover rate among nurses and directors. These points of criticism hint at areas where the community could focus on improvement to ensure consistent service quality across all aspects of care.

Despite these criticisms, the overall sentiment towards this community is positive, with many testimonials affirming it as a loving and nurturing environment for their family members. The detailed and personal attention given to residents by certain staff members was particularly praised, making families feel reassured about the welfare of their loved ones. The environment of the community, with its contemporary and up-to-date facilities, coupled with a myriad of activities, contributes to a vibrant living experience. The community's approach to catering for individuals with memory care needs by offering personalized attention and specialized activities indicates a tailored approach to care. Even though some reviewers indicated specific areas for improvement, the majority reflect satisfaction with the services, care quality, and environment provided.

AI generated summary of real reviews