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Westwood Center

Westwood Medical Park, Bluefield, VA 24605US
  • Assisted Living
  • Nursing Homes

Compare Westwood Center

Review Average3.6

About Westwood Center

from Oasis Senior Advisors

Westwood Center in Bluefield, Virginia, functions as a skilled nursing facility, offering round-the-clock licensed nursing oversight for residents who require a higher level of clinical support. The clinical team coordinates closely with physicians to manage medications, monitor chronic conditions, and provide wound care. A structured Rehabilitation Program is on site, giving residents access to physical, occupational, and speech therapy without leaving the building, which streamlines recovery after surgery, illness, or injury.

Beyond direct medical treatment, the center maintains care planning that involves residents, families, and interdisciplinary staff to set goals and track progress. Care conferences are scheduled at regular intervals so adjustments can be made promptly. In-house lab draws, diagnostic services, and pharmacy delivery reduce the need for off-site appointments, and licensed social workers help arrange any supplemental services that may be needed after discharge or during a longer stay.

Residents live in private or semi-private rooms that are kept climate-controlled, and many—but not all—have wireless internet access, computer access, or immediate entry to outdoor areas. Each room includes basic furnishings, emergency call systems, and housekeeping service. Those who want extra features such as a dedicated computer workstation or direct patio access can discuss availability during the admission process.

Meals are prepared on site three times daily, with menus overseen by a registered dietitian to meet medical and personal dietary requirements. Pureed, mechanical-soft, and therapeutic diets are accommodated, and staff provide assistance for residents who need help with eating. Snacks and beverages are available between meals, and family members may arrange to dine with residents by notifying the kitchen in advance.

The facility supports daily life with a central activity center, a schedule of cultural, educational, and social events, and a library and computer lounge for quiet reading or internet use. Staff coordinate group programs and one-on-one sessions so residents can stay engaged regardless of mobility level, and transportation is arranged for select off-site events when clinically appropriate.

Standout Features

Outdoor AreasOutdoor Areas
Activity CenterActivity Center
HousekeepingHousekeeping

Connect with Oasis Senior Advisors Westwood Center for tailored pricing, availability and to schedule a tour. 1 (877) 595-8337

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Reviews

aggregated from around the web
Review Average3.6
#1 in Bluefield, VA

Residents and their families say:

This community has received a mix of reviews, with numerous positive comments highlighting the dedicated and attentive staff. Reviewers frequently note how staff members go above and beyond in caring for residents, ensuring they are well-fed, kept clean, and receive their medications on time. Family members appreciate the communication they receive about their loved ones' care. The atmosphere is described as pleasant and inviting, with staff members being friendly to visitors and residents alike. The community also accommodates visitation schedules and has been praised for its handling of the COVID-19 situation, ensuring safety and keeping families informed through regular communication.

However, some areas for improvement have been identified. Multiple reviewers have mentioned concerns about understaffing, which has led to delays in responding to resident needs. Additionally, there are mentions of facility cleanliness issues, particularly with carpeting and room maintenance. Communication is another area that needs enhancement, as families sometimes struggle to get consistent updates, especially during the pandemic when physical visits are limited. The difficulty in obtaining timely information and the inconsistent communication from the nursing team have been sources of frustration for several family members.

In summary, while this community is commended for its caring and dedicated staff, it faces challenges related to staffing levels, cleanliness, and communication consistency. Families value the efforts made by the team but seek improvements in these areas to ensure that residents receive the best possible care and that families feel more connected and informed about their loved ones' well-being.

AI generated summary of real reviews

Nearby Services

Hospitals

Bluefield Regional Medical Center

500 Cherry St, Bluefield, WV

Distance: 1.1 miles

Regional Surgical Services

120 Hockman Pike, Bluefield, VA

Distance: 2.5 miles

Princeton Community Hospital

122 12Th Street, Princeton, WV

Distance: 11.0 miles

Churches

Annex

3000 Bluefield College Drive, Bluefield, VA

Distance: 0.5 miles

First Church-Christ Scientist

1409 Augusta Street, Bluefield, VA

Distance: 0.8 miles

First Baptist Church of Bluefield

1325 Augusta Street, Bluefield, VA

Distance: 0.8 miles

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