Spring Hills Mount Vernon in Alexandria, VA, provides a range of essential care types, including assisted living, home care, and specialized memory care, catering to residents with various needs. The facility is equipped to handle advanced dementia conditions and offers medical support for residents who may wander or face challenges such as behavioral issues, elopement, and specific medical requirements like wound care and dietary management. Medical staff includes registered nurses and licensed practical nurses available around the clock, ensuring safety and care are prioritized. The facility also accommodates residents under 60 years old and is prepared to assist diabetics with oral medications, injections, and sliding scale management.

Beyond typical assisted living, Spring Hills Mount Vernon offers extensive support measures like bathing, eating, dressing, and toileting assistance for those requiring full support. The facility is secured with features such as door alarms, a fenced rear area, and wander guards to keep residents safe. On-site medical services include podiatry, dental, and a dedicated therapy room, enhancing the comprehensive care approach. The trained staff’s readiness for various transfer services, including walker and wheelchair support, ensures safe mobility for all residents.

Accommodations at Spring Hills Mount Vernon include a private bathroom, kitchenette, and independent temperature controls. Residents have the option to personalize their space with paint and decorations, allowing for a sense of ownership. Scheduled laundry services and housekeeping add convenience, with some units equipped with laundry facilities. It's important to note that not all accommodations feature these amenities, so potential residents should inquire about specific options.

Dining options are tailored to meet individual needs, with amenities such as in-room dining and a private dining room available for gatherings. Residents can select from various menu items with diet modifications, including pureed and mechanically chopped food, as well as thickened liquids for those with swallowing difficulties. Snacks are readily accessible, ensuring that nutritional needs are continually met throughout the day.

Spring Hills Mount Vernon offers a variety of amenities and services, including a wellness center, beauty shop, and communal gardens, enhancing residents' daily lives. The facility is wheelchair accessible and allows pets, though it's a good idea to check with the community during your visit to see if your pet will be allowed. Additional features include internet access, resident parking, and organized special interest clubs, along with on-site religious services. The close proximity to public transportation and available shuttle services for medical appointments provides added convenience for residents.

Residents and their families say:

This community has received a mixture of positive and negative reviews from visitors and family members of residents. Many reviewers praised the warm and inviting atmosphere, noting the friendliness and attentiveness of the staff. The community offers a wide range of engaging activities that residents participate in happily, such as bingo and social events, which help maintain a lively and enjoyable environment. Some reviewers highlighted the spacious living arrangements and commendably designed apartments, with large windows and views of gardens adding to the homely feel. The dining experience also received favorable comments, with several mentioning the quality and variety of food options available to residents. Many visitors appreciated the level of care and the supportive nature of staff who were involved and attentive to their loved ones' needs, with particular praise given to the proactive communication from the administration.

There were, however, notable concerns about certain aspects of the community. Several reviews mentioned issues with staff organization and periodic management changes, which some felt impacted the consistency and quality of care. A couple of reviewers expressed concern about the supervision of residents, sometimes finding staff inattentive or disengaged from their responsibilities. Specific complaints, such as those about staff behavior, food delivery to rooms, and cleanliness, were mentioned across multiple reviews. Despite these concerns, many people still found the community satisfactory, suggesting improvements in staff training and management could enhance the experience further.

In summary, while this community is noted for its friendly atmosphere, engaging activities, and good dining options, there are significant concerns regarding staff organization and management stability. Visitors generally appreciated the warmth and care provided to residents but pointed out areas for improvement to better meet residents' needs and maintain the community's positive reputation.

AI generated summary of real reviews