The Residence at Shelburne Bay offers Assisted Living, Independent Living, and Memory Care, each overseen by licensed RNs and LPNs who are on-site for health monitoring and care coordination. The community is equipped to support residents who wander in the morning or evening, present elopement risk, exhibit combative or other behavioral issues, or remain awake through the night. Care teams are also trained to manage advanced dementia conditions, ensuring that residents with progressive cognitive decline receive structured routines and safety measures tailored to their needs.

Medical and personal-care services cover a broad range of clinical and daily living needs. Residents have access to assistance with activities of daily living, medication management, and specialty visits from optometrists, podiatrists, occupational therapists, and physical therapists. Support is available for diabetic care, incontinence management, and hospice services when required. Staff can help with bathing, eating, and dressing for those needing some physical assistance, while toileting is provided with full support. Transfer help ranges from standby supervision to one- and two-person assists, including use of walkers, wheelchairs, or a Hoyer lift for full transfers.

Apartments come with standard utilities such as cable, and layouts vary by size and view; not every unit includes every feature, so prospective residents should confirm specifics during a tour. Dining is flexible, offering restaurant-style service, all-day and anytime dining, room service, and periodic BBQs or picnics. The culinary team prepares kosher, vegetarian, vegan, gluten-free, low-sodium, and allergen-free selections, and healthy snacks are available throughout the day. Special dining programs are in place to adjust textures or portion sizes for residents who need them.

Independent Living residents benefit from weekly housekeeping, scheduled laundry, and a monthly meal plan that allows them to enjoy the community’s dining venues without committing to three meals a day. These services let IL residents maintain a maintenance-free lifestyle while still accessing support if their needs change over time.

The property provides community-wide internet access, enabling residents to stay connected with family, telehealth appointments, and online entertainment.

Residents and their families say:

The reviews for this community are predominantly positive, highlighting the friendliness and professionalism of the staff, as well as the welcoming atmosphere. Residents and their families appreciate the variety of activities available and the flexibility in choosing involvement levels. The community is noted for its beautifully maintained grounds, complete with walking paths that enhance the overall appeal. Many residents enjoy the dining options and the ability to interact with fellow residents, which fosters a sense of belonging and community. Additionally, the facility is described as clean and well-maintained, with residents appreciating the aesthetics and amenities available, such as the library and pools.

Several reviews particularly commend the supportive nature of the staff and their efforts to accommodate residents' needs efficiently. One reviewer emphasized how the employees are receptive and quick to adapt to requests, ensuring a smooth transition for new residents. The community also offers excellent support for residents with special needs, such as memory care, and is appreciated for its compassionate and attentive staff who contribute to making residents feel like family. A consistent theme is the staff's commitment to fostering a caring and supportive environment, which greatly enhances the residents' daily lives.

While most feedback is positive, a few reviewers noted areas for improvement, such as the need for updates and modernization of the facilities. Additionally, issues like the mandatory meal plan and higher costs were mentioned as potential drawbacks, although they seem to be outweighed by the positive aspects of living in the community. One reviewer noted that the memory care section lacked the visual interest found in other parts of the facility, but still found the overall community to be commendable. Despite these critiques, the general sentiment is that this community provides a high-quality living experience, marked by strong support and an emphasis on residents' well-being.

AI generated summary of real reviews