The Residence at Otter Creek offers Assisted Living, Independent Living, and Memory Care, allowing residents to move seamlessly between levels of support as needs change. Staff members are trained to work with residents who wander during the day or night and with those who present an elopement risk, and the building is equipped to manage advanced dementia conditions. Residents benefit from medical monitoring for specialized diets and other chronic conditions, and care plans are adjusted promptly by licensed nurses to keep pace with any health changes.
Registered or licensed nurses are on-site around the clock, supplemented by an on-call nurse for added redundancy. All employees undergo background checks, and the community maintains awake and asleep night-shift staffing, 24-hour security personnel, door alarms, fenced outdoor areas, and WanderGuard technology. Pull cords and personal emergency response systems are programmed either to alert staff or to call 911 directly, depending on resident preference. On-site medical providers rotate through podiatry, audiology, dental care, and a therapy room. Residents who need help with activities of daily living can receive full assistance with bathing, eating, dressing, and toileting. Mobility services range from simple walker supervision to two-person transfers and Hoyer lifts, with protocols in place for those who are bed-bound.
Accommodations include suites featuring private baths, kitchenettes, and independent temperature controls, and they come furnished unless residents prefer their own furniture. Some apartments allow personal painting or decoration, and most are wired for cable and internet. Housekeeping and scheduled laundry services are standard, but not every unit offers every listed feature; availability depends on floor plan. Independent Living residents receive medication-management monitoring, weekly housekeeping, laundry service, and a monthly meal plan bundled into their lease.
Dining services provide a daily set menu alongside a made-to-order option in the main dining room. Snacks are available throughout the day, and tray service can bring meals to an apartment when needed. A private dining room is reserved for family events. The culinary team handles gluten-free, mechanical-chopped, puréed, thickened-liquid, vegetarian, and other physician-ordered diets, coordinating closely with the nursing staff to ensure compliance.
Residents have access to parking, exterior smoking areas, a barber/beauty shop, exercise room, movie room, wellness center, library, pool, communal gardens, and multiple special-interest clubs. Internet service is available campus-wide, and on-site religious services and a concierge assist with scheduling and daily needs. The property is wheelchair accessible and welcomes pets. It’s a good idea to check with the community during your visit to see if your pet will be allowed. Transportation options include scheduled medical shuttles, a town car for local trips, and proximity to public transit.