Highland Glen in Highland, UT, provides three levels of care—Independent Living, Assisted Living, and Memory Care. The community is able to accept residents who have behavioral issues, those who may be awake throughout the night, individuals under 60 years old, and people living with moderate dementia. Families searching for a setting that can adapt to changing health conditions will find that residents can move between care levels without leaving the campus.

Clinical and daily-support services are in place around the clock. A nurse is on call 24 hours a day, and an awake night staff handles overnight needs. All employees complete background checks, and an Activity Director coordinates structured programs. Safety features include a fenced rear area, alarmed doors, pull-cord alert stations, and PERS devices that immediately notify staff. Podiatry services are available on-site, and caregivers can provide full assistance with bathing, eating, dressing, and toileting. Residents who use walkers or wheelchairs receive standby or one-person transfer support as needed.

Living options range from studios to larger layouts. Many apartments offer a private bathroom, kitchenette, individual heating and cooling controls, and cable service, though not every unit has every feature. Residents can bring personal furnishings to tailor the space to their preferences.

Meals are prepared by the culinary team and served on a set menu, with an option to order alternative dishes at each meal. Snacks are available between dining periods, and the kitchen can manage physician-ordered or preference-based dietary modifications.

Amenities and services include resident parking, designated outdoor smoking areas, and pet-friendly policies. It’s a good idea to check with the community during your visit to see if your pet will be allowed. The building is fully wheelchair accessible and offers an on-site barber and beauty shop, a movie room, internet access, religious services, and scheduled transportation for appointments and outings.

Residents and their families say:

Highland Glen has received an abundance of positive reviews established on features such as its beautiful, clean, and comfortable facilities as well as its range of activities. One reviewer cited that the facility feels like home, with personalized rooms that allow residents to bring in their own furniture. The community areas are gracefully decorated with beautiful paintings and the grounds are inviting. Furthermore, visitors appreciated the adequate parking space and found its location conveniently situated at the base of the American Fork canyon, offering stunning views.

Moreover, reviewers highly praised the staff at Highland Glen for their exceptional kindness, professionalism, patience, and responsiveness. Staff members, observed across various levels including caregivers, administrators, nurses, and the marketing director, were described as dedicated, knowledgeable, and supportive. The reviewers appreciated their focus on making residents feel comfortable and loved and their successful efforts in helping residents remain as independent as possible. Furthermore, management was praised for fostering a caring and respectful culture, ensuring high standards of care and compassion for each resident and going above and beyond to accommodate residents' needs.

Visitors gave positive feedback on the food, mentioning it was wonderful, varied, and catered to dietary needs with commendable service. Residents were considered active and busy, socializing with each other, participating in fun scheduled activities, and going on organized trips. In addition, Highland Glen has designed an effective program to keep residents safe during the pandemic, organizing family visits with safety measures in place and keeping the community engaged even during difficult times. Highland Glen was also commended for its use of common-sense measures to manage risks, ensure patient safety and wellbeing and prove as an inviting option for those in need of assisted living facilities, thus receiving high recommendations from several reviewers.

AI generated summary of real reviews