The Heights of Tomball operates as a skilled nursing center, delivering round-the-clock licensed nursing oversight for residents who need medical monitoring or complex care. Registered nurses manage IV therapies, wound treatments, tracheostomy and ostomy care, medication administration, and post-surgical recovery programs. A full rehabilitation department provides physical, occupational, and speech therapy seven days a week, helping short-term and long-term residents regain mobility, strength, and communication skills. On-site physician visits and nurse-practitioner coverage support swift adjustments to care plans, and the team coordinates closely with outside specialists and hospitals to maintain continuity of treatment.

Beyond the core nursing and rehabilitation services, the facility offers regular care plan conferences, laboratory and imaging coordination, pharmacy management, and transportation to dialysis or off-site medical appointments. An in-house respiratory therapist assists residents with oxygen management and pulmonary exercises. Social workers address psychosocial needs, arrange discharge planning when appropriate, and facilitate hospice or palliative care for residents with advanced illnesses. Fall-prevention programs, infection-control protocols, and emergency response systems are integrated into daily operations to reduce risks and promote safety.

Accommodations include a mix of private and shared rooms, each furnished with an adjustable bed, bedside storage, and an accessible bathroom outfitted with safety rails; some units add built-in wardrobes, individual climate controls, or a view of the landscaped courtyard, but not all accommodations have all these features. An emergency call system links every resident room to the nursing station, and housekeeping, laundry, and maintenance services are handled by staff. Common areas such as television lounges, a therapy gym, and outdoor seating spaces are available for residents who wish to socialize or participate in activities.

The culinary team prepares three daily meals that follow menus developed by a registered dietitian, with diabetic, cardiac, low-sodium, and mechanically altered options offered as needed. Meals are served in a central dining room with table service, though residents who are recovering from illness or therapy may receive tray service in their rooms. Snacks and hydration stations are available between meals, and family members can reserve a private dining area for special visits. Residents meet periodically with the dietitian to review preferences, allergies, and therapeutic diet requirements, ensuring nutritional goals remain aligned with medical directives.