Residents and their families say:
This community has received positive feedback from many reviewers who have highlighted the attentive and caring nature of its staff, the clean and beautiful facility, and the array of activities and amenities provided for residents. The personalized care and efforts to include residents in various activities, such as outings, bingo, and special events, were frequently mentioned, underscoring the community's commitment to resident engagement and satisfaction. The availability of services such as salon visits and personalized room furnishing options, alongside ample living spaces, contributed to a homely and comfortable environment for residents. The community's cleanliness and maintenance were also praised, providing a welcoming atmosphere for both residents and visitors.
However, some reviewers noted a few areas that could be improved. Concerns were raised about the transition from respite to permanent care, suggesting a need for better communication and information sharing during such transitions. The dining experience was mentioned as an area for potential improvement, with observations that the dining room was underutilized, leaving some residents feeling isolated during meals. Additionally, staff turnover, specifically related to the change in directors, was a concern for one reviewer, although the overall sentiment towards the staff remained positive. Some reviews mentioned the community's costs and the financial aspects of moving in as points of consideration, with a few finding the initial and ongoing costs to be higher than expected. Despite these points, the positive testimonials about the staff's attentiveness, the clean and appealing facility, and the overall caring environment were dominant themes among the reviewers.
AI generated summary of real reviews