HarborChase of Southlake in Southlake, TX, provides a range of care options, specializing in assisted living and memory care. Their approach is tailored to meet the diverse needs of residents, particularly those with advanced dementia conditions. The facility has trained medical staff, including registered nurses and licensed practical nurses, available to assist with a variety of medical support requirements such as management of wandering behaviors, elopement risks, and care for individuals who require oxygen treatment or diabetes management. Furthermore, they are equipped to support residents who may need assistance during the night or throughout the day.

In addition to the core medical support, HarborChase offers a secure community designed specifically to accommodate memory loss, featuring both indoor and outdoor walking paths. On-site services include a wellness center, medication coordination, incontinence care, and hospice services, along with a variety of recreational clubs and fitness programs that promote engagement and wellbeing. Residents can receive assistance with daily activities such as bathing, eating, dressing, and toileting, with multiple options for transfer services based on individual needs, fostering an environment that prioritizes both safety and comfort.

The accommodations at HarborChase offer private bathrooms and the ability for residents to personalize their living spaces, including painting and decorating their rooms. Many units feature kitchenettes and independent temperature controls, though not all accommodations come with these amenities. Dining services include a set menu with snacks available, ensuring residents have access to nutritious meals that cater to their dietary requirements.

Beyond care and accommodations, the facility provides a range of amenities and services like laundry and housekeeping, resident parking, and a barber/beauty shop. The community is wheelchair accessible and features a wellness center for additional health services. Additionally, pets are allowed in many parts of the community, subject to specific guidelines, so it's a good idea to check with the community during your visit to see if your pet will be allowed. Transportation services are also available to assist residents in attending medical appointments and other outside activities, promoting a supportive and engaging environment.

Residents and their families say:

HarborChase, according to various reviews, provides exceptional care and service to its residents. One reviewer lauded the staff for their commitment to making residents feel special, recognizing individuals' preferences and proactively encouraging social interaction. The reviewer praised them for going to great lengths for the residents' social, physical, and mental health, reflecting their genuine concern for residents' overall wellbeing.

In a similar vein, many other users commended the facility for its outstanding amenities, with the activities offered being specifically highlighted. A consensus emerged among those reviewing the facility - the staff were consistently applauded for their dedication and caring attitudes, with numerous individuals being praised by name for going 'above and beyond' in their roles. The communication standards were also applauded as the weekly updates from the executive director, as well as phone messages regarding any emergency situations, were highly appreciated. The dining experience, care services, and luxurious environment all received high praise, with staff members frequently going the extra mile to improve residents' experiences.

Several families specifically praised HarborChase for providing a safe and caring environment for their elderly loved ones. The service provided was seen as high-quality and responsive, with details such as staff knowing residents by names, as well as making efforts to make residents feel at home, all contributing to the positive feedback. The place is reportedly impeccably maintained and is like 'living at a luxurious resort'. The broad variety of activities provided was seen as a major plus point, as was the level of communication between the facility and families. Many reviewers expressed high levels of satisfaction and noted that they would highly recommend HarborChase based on their experiences, indicating that it provided exceptional care along with a positive and friendly environment.

AI generated summary of real reviews