Residents and their families say:
Residents and their families have expressed high satisfaction with this community, praising its inviting and clean facilities, the friendliness and helpfulness of the staff, and the array of activities available to residents, including weekend events. The transition from Assisted Living to Memory Care within the community is described as seamless, with staff ensuring effective communication and care continuity. The dining experience is often highlighted positively, with residents enjoying well-prepared meals in a setting that resembles restaurant dining, including special accommodations and choice in menu selection overseen by an onsite culinary chef who is also a dietitian.
Despite the numerous positive remarks, concerns have been voiced regarding certain aspects. A notable issue is the high staff turnover, which appears to impact the consistency of care and familiarization between staff and residents. Some reviewers have also mentioned that the community appears to be understaffed, affecting the frequency and quality of resident engagement and care. Another concern that has been raised by multiple reviewers is regarding the quality of food, with some indicating a disconnect between advertised gourmet offerings and the actual meals provided. However, these criticisms are contrasted with many instances of praise for the ample and enjoyable activities, the cleanliness and homeliness of the facility, and the caring attitude of the staff, indicating a generally positive experience for many residents and their families.
AI generated summary of real reviews