West Mark, formerly known as Brookdale, offers a dedicated approach to assisted living and memory care in San Antonio, Texas. The facility is equipped to support residents with a range of medical conditions, including wandering tendencies, combativeness, and behavioral issues, while also assisting those with advanced dementia. With registered nurses (RNs) and licensed practical nurses (LPNs) on staff, as well as a 24-hour nurse on call, residents receive consistent medical care tailored to their needs. The facility is prepared to address specific medical situations such as wound care, oxygen support, and managing diabetics on oral medications, ensuring comprehensive and compassionate care.

In addition to skilled medical support, West Mark provides various personal care services designed to enhance residents' quality of life. Full assistance is available for bathing, eating, dressing, and toileting, facilitating daily routines for those who need it most. The facility is equipped to handle various transfer services, including those requiring the use of walkers, wheelchairs, and Hoyer lifts. Security features further ensure residents' safety and well-being, with 24-hour staff on-site, background checks for all employees, and systems in place such as door alarms and pull cords that alert staff for immediate assistance.

Accommodations at West Mark include private bathrooms, kitchenettes, and independent temperature controls, providing residents with a comfortable living space. Residents have the option to personalize their rooms, creating a home-like atmosphere. Certain rooms are equipped with cable, and amenities may vary, so it’s beneficial to inquire about specific features during the admission process. For independent living, residents may take advantage of a monthly meal plan, laundry services, medication management monitoring, and housekeeping, ensuring a hassle-free lifestyle.

The amenities at West Mark enhance the overall living experience, with features such as an on-site barber and beauty shop, internet access, and access to resident parking. The facility is wheelchair accessible and permits smoking outside, catering to various lifestyle preferences. On-site religious services are available, and public transportation options nearby facilitate convenient travel for residents. Pets are allowed, and it's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

Brookdale N. Fredericksburg Road has a friendly and attentive staff who go out of their way to engage with the residents and keep them happy. They offer a variety of activities and have a well-maintained atmosphere. The rooms are spacious and clean, providing a comfortable living environment. The dining area is large and cheerful, with good food choices. The outdoor spaces are inviting and well-kept. One standout aspect of the facility is the individual attention given to each resident, with one contact person for caregiving information. Overall, it is a smaller and welcoming facility with a caring staff and great amenities.

The staff at Brookdale N. Fredericksburg Road are professional, caring, and accommodating. The facility is clean and well-maintained. The rooms are spacious and comfortable. The dining area is bright and has sufficient space for residents with wheelchairs. The facility offers a variety of activities and amenities, such as a beauty salon and transportation services. The atmosphere is friendly and welcoming. The staff goes above and beyond to ensure that residents are treated with respect and dignity. Overall, it is a nice place with a great staff and plenty of amenities to make life enjoyable for residents.

The staff at Brookdale N. Fredericksburg Road are friendly, attentive, and provided excellent care. The facility is clean and offers many activities to keep residents active and engaged. The staff, especially the activities director Martha Hernandez, goes above and beyond to create a positive and engaging atmosphere for residents. The facility has a variety of amenities, such as a gym and laundry facilities, and the rooms are spacious and well-kept. The dining area is pleasant and offers tasty food options. Overall, it is a well-maintained facility with a caring staff and numerous activities to keep residents happy.

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