The Waterford at Shavano Park delivers both Assisted Living and Memory Care, with programming designed for residents who wander during the day or night, are at risk for elopement, or present combative or other behavioral issues. Care teams are equipped to manage advanced dementia and can accept younger adults under 60 who need support. Clinical services extend to wound care, oxygen management, and specialized dietary oversight. Diabetic residents receive monitoring and medication administration whether they use oral agents, injections, or sliding-scale insulin. On-site podiatry is available, and the community accepts residents with psychiatric diagnoses.

Care is coordinated by an RN or LPN on staff with a nurse on call around the clock. Team members stay awake on night shifts, and background checks are completed on all employees. Safety measures include a fenced rear area, alarmed doors, and in-room pull cords that alert staff at any hour. Residents who need help with bathing, dressing, eating, or toileting can receive full assistance. Mobility support ranges from standby help for walker users to two-person or Hoyer-lift transfers for bed-bound individuals. An activity director is on site to ensure that therapeutic and recreational programs continue daily.

Private apartments are available, many with their own bathrooms, basic furnishings, cable access, and individual temperature controls. Some residences allow personal painting or decoration so families can tailor the space. Not every apartment includes every feature, so prospective residents should confirm the details of the unit they are considering.

Meals follow an on-order approach, giving residents the option to choose each dish at the time of service. Snacks are offered throughout the day, and the kitchen can adjust textures, portion sizes, and nutrient content to meet physician-directed diet plans or personal preferences.

Amenities include wheelchair-accessible common areas, a barber and beauty shop, a wellness center, communal gardens, indoor and outdoor walking paths, on-site religious services, and hourly room checks for added peace of mind. Pets are allowed; it's a good idea to check with the community during your visit to see if your pet will be allowed.