The Inn At Los Patios in San Antonio, TX, offers a blend of assisted living and independent living care tailored to the unique needs of its residents. With a focus on medical support, the facility is well-equipped to address behavioral issues and provides various levels of assistance for daily living tasks. Residents can receive full assistance with bathing, dressing, and limited support with toileting. Medical services, including on-site podiatry, ensure that residents have access to essential healthcare right within the community. A dedicated staff, including a 24-hour nurse on call and security personnel, is always available to provide support and assistance as needed.

In addition to medical care, The Inn At Los Patios features a range of supportive services that enhance the living experience. Staffing includes an activity director who organizes various events and programs, ensuring residents remain engaged and active within the community. For mobility needs, the facility offers transfer services for residents using walkers or wheelchairs, along with standby and supervision assistance. The personal safety of residents is prioritized with pull cords that alert staff in case of emergencies, providing families peace of mind regarding their loved ones' well-being.

Residents at The Inn At Los Patios enjoy comfortable accommodations that include private bathrooms and kitchenettes, granting them both independence and privacy. Many rooms have independent temperature controls, and residents are permitted to personalize their spaces by painting or decorating. Each unit is equipped with cable for entertainment, although not all accommodations may include the same features. Independent living residents benefit from convenient services such as laundry, a monthly meal plan, and housekeeping, allowing them to focus on their interests and social interactions without the burden of daily chores.

The amenities at The Inn At Los Patios further enhance the quality of life for residents. The facility boasts a coffee bar, private dining room for special occasions, and a library for quiet reading. Residents can engage in leisure activities in the billiards and poker room, or enjoy the lounge with a wet bar. Secure communal gardens encourage outdoor enjoyment, while additional features like a wellness center, barber/beauty shop, and exercise room support overall well-being. Transportation options are also available, along with Wi-Fi and amenities that cater to various lifestyle needs, including on-site religious services and resident parking. It's a good idea to check with the community during your visit to see if your pet will be allowed, as pets are permitted in the facility.

Residents and their families say:

The reviews for this community highlight its serene and picturesque environment, with lush landscaping and impressive grounds that include large oak trees and a tranquil atmosphere. Many reviewers express appreciation for the friendly and helpful staff, noting that they provide accurate, informative tours and responsive service. The convenient location and the proximity to other essential facilities, like hospitals and shopping areas, add to the appeal. Residents and visitors enjoy the wide range of activities and amenities offered, which contribute to their positive experiences. The community is regarded as providing a high quality of life, with many affirming that it feels homey and personal, making it a conducive place for independent and assisted living.

However, there are some negative points raised by a few reviewers regarding the community's recent acquisition by a large group based out of New York, leading to concerns about declining staff retention and food quality. Other concerns include the sudden shutdown of water services and significant rent increases connected to apartment renovations. These issues have reportedly resulted in inconvenience for residents, particularly those requiring caregivers, and have led some to move out. Despite these concerns, many community members and their families continue to commend the staff for maintaining a safe, caring, and professional environment through challenging times like the COVID-19 pandemic. Recommendations for improvement include addressing communication issues and enhancing breakfast offerings.

In summary, this community is largely appreciated for its aesthetic beauty, welcoming atmosphere, and supportive staff, making it a recommended choice for those seeking independent and assisted living. Still, ongoing management changes have led to some dissatisfaction, pointing to areas where improvements could enhance resident satisfaction.

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