The Haven & The Laurels at Stone Oak delivers assisted-living care that supports residents who need steady health oversight. Staff members are trained to monitor and redirect individuals who wander during the day or at night and to manage elopement risks. Oxygen therapy is accommodated, and nurses track blood-sugar levels for residents who control diabetes with oral medications. The community also accepts and supports people living with advanced dementia, adjusting care plans to match changing cognitive needs.

Registered and licensed nurses are on duty around the clock, and an awake night shift responds immediately to pull-cord alerts in resident apartments. All employees receive background checks, a 24-hour security team patrols the grounds, and an activity director coordinates daily engagement. On-site podiatry reduces outside medical trips. Caregivers can provide full assistance with bathing, dressing, eating, and toileting, and they are trained in two-person transfers to keep residents secure during moves between bed, chair, and wheelchair.

Residences are offered in several layouts; some include kitchenettes, handicap-accessible bathrooms, individual climate control, or views of landscaped outdoor spaces. A central fireplace lounge, pet-friendly policy, and community piano or organ add to the residential feel, and limited parking is available for personal vehicles. Because features vary by unit, not all accommodations include every listed amenity, so it is best to verify specific details when touring.

Meals are prepared to order, allowing residents to choose what they eat at each sitting rather than following a fixed menu. Staff can provide hand-over-hand assistance for those who need help eating, and room service is available for residents who prefer or require in-suite dining. Dietary monitoring supports residents with diabetes, and water or other beverages are readily accessible throughout the day.

Amenities include a barber and beauty shop, exercise room, wellness center, Lifestyle 360 programming, library, and games room. Scheduled transportation helps residents reach medical appointments, shopping venues, and local events, rounding out the practical services offered on campus.