Red Oak Memory Care provides assisted-living services designed to meet day-to-day needs while keeping residents medically stable. Staff members help with personal tasks such as bathing, dressing, and medication management, and licensed nurses are on site or on call around the clock for health monitoring and urgent concerns. The team tracks vital signs, follows physician orders, and arranges laboratory work or outside specialist visits when required. Families receive updates on changes in condition, and care plans are reviewed regularly to ensure each resident receives the correct level of support.

Additional care features include a secured environment with 24-hour emergency response systems and routine wellness checks. Physical, occupational, and speech therapy sessions can be scheduled on site through third-party providers, and the community coordinates transportation to medical appointments in the greater San Antonio area. Residents who need specialized diets for diabetes, heart conditions, or swallowing issues are monitored by nursing staff, and fall-prevention programs are in place to reduce injury risk.

Accommodations consist of private and shared suites equipped with en-suite or nearby bathrooms, basic furnishings, individual climate controls, and an emergency call system; cable television and wireless internet are available in many units, though not all accommodations have all the listed features. Housekeeping, laundry, and maintenance services are provided on a set schedule. No pets are allowed in resident rooms or common areas.

Residents take meals in a central dining room where three daily menus are planned by a dietitian and prepared on site. Entrée alternatives, modified textures, and between-meal snacks are available for those with specific nutritional requirements, and staff provide feeding assistance when needed. Room service can be arranged for short-term illness or limited mobility, though availability may vary from day to day.