New Forest Haven in San Antonio, TX, provides a comprehensive range of care options, including assisted living, independent living, and senior living. The facility offers specialized medical support tailored to residents with varying needs, encompassing conditions such as Advanced Dementia, diabetes management, and behavior issues. The staff includes qualified RNs and LPNs, with a 24-hour nurse on call and awake night shifts, ensuring continuous access to medical care. New Forest Haven is equipped to handle specific medical situations such as wound care, elopement prevention, and assistance for residents with mobility challenges. Bathing, eating, dressing, and toileting assistance are available, with transfer services accommodating those requiring full support.

In addition to its comprehensive medical care, New Forest Haven features on-site services designed to enhance the daily lives of residents. Residents have access to a variety of rehabilitative services, including occupational and physical therapy, and enjoy amenities such as a shared beauty salon and laundry facilities. Memory care is a priority, with specialized programs and support in place. The facility ensures the emotional and social well-being of its residents through structured activities and clubs. Healthcare services are tailored to the needs of individual residents, and a robust response system is in place to address emergencies promptly.

Accommodations at New Forest Haven include private bathrooms, kitchenettes, and independent temperature controls, providing residents with comfort and personal space. However, not all private accommodations come with the same amenities, so it is important to inquire about specific features when considering a room. Residents can expect flexibility regarding dining, with food available on order and snacks readily accessible to meet the needs of different dietary preferences and schedules.

Residents enjoy a range of amenities and services aimed at enhancing their quality of life. The community is wheelchair accessible, and pets are allowed, so it's a good idea to check with the community during your visit to see if your pet will be allowed. Additional features include a barber/beauty shop, internet access, weekly housekeeping, and a library. Various wellness programs, activities and crafts rooms, and three courtyards with walking paths provide engaging options for residents. On-site healthcare services include physical therapy, mobile dental services, and an emergency response system, contributing to a well-rounded living experience focused on health and community.

Residents and their families say:

The reviews highly praise New Forest Haven for its inviting atmosphere, accommodating staff, and varied amenities. One reviewer commended the staff, stating they were "very helpful and accommodating." Many reviewers appreciated the size and layout of the apartments, which were described as offering sufficient space and being well-maintained. Several reviews also cited the friendly, caring, and professional staff members, with one offering praises for their prompt responses to any questions or concerns.

The facility's amenities, including swimming pools, courtyards, and meals, were also recognised positively. Meals were singled out as a significant benefit, with one reviewer appreciating the great variety of options offered on their menu. Recreational activities and facilities were also noted positively, such as the common room offering a homely environment, beauty salon, chapel, and even transportation services for grocery shopping or doctor appointments. Other reviewers cited the convenience of their location, with one stating that New Forest Haven was a good fit due to the easy accessibility and close proximity to a variety of activities and amenities. They also complimented the facility's pet-friendly policy, which contributed to the overall satisfaction with the center as it provided a warm and friendly environment for residents and their pets.

Many reviewers were also impressed with the facility's cleanliness, with one stating, "The place was very clean." The manner in which the facility caters to the specific needs and demands of its residents was noted in some reviews, with one stating, "Choosing a good place for your loved one is never an easy task, but New Forest Estates is really top-tier." The process of moving into the apartments was also described as simple and hassle-free, contributing further to the positive reviews.

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