Brook Hollow Assisted Living offers one level of long-term support—assisted living. Residents receive help with daily activities such as bathing, dressing, and medication reminders, and the community is equipped to manage short-term respite stays when a caregiver needs relief. Specialized diabetes care is available, and on-site or on-call physician services allow residents to be seen by a doctor without leaving the property, helping to reduce outside appointments and travel.

Care is delivered in a secure environment that uses keypad entry to manage comings and goings, adding an extra layer of safety for residents who may be at risk of wandering. Within that secure perimeter, staff coordinate care plans, monitor health changes, and make sure residents have timely access to medical professionals when needed.

Housing options range from private to companion suites, and they are maintained with regular housekeeping. Select floor plans feature cable TV, flat-screen televisions, Wi-Fi, wheelchair-accessible showers, and porches that overlook landscaped grounds. Some units are close to outdoor areas where residents can garden in the greenhouse, while others are near convenient parking spaces. Because layouts vary, not every accommodation includes all listed features, so touring different models is recommended.

Dining is handled on site, with three meals served daily. Menus aim to balance nutrition and preference, offering vegetarian choices alongside standard entrées, and healthy snacks are always available between meals. Staff can adjust portions and ingredients to meet individual dietary requirements, which is especially important for residents managing diabetes.

Residents have access to an activity center that supports arts and crafts, clubs and community gatherings, and social outings into greater San Antonio. A piano in the common area is available for casual playing or scheduled performances, and a library and computer lounge provide space for reading, emails, and web browsing. Outdoor access is allowed for fresh air or organized events, ensuring daily opportunities for engagement and movement.