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Heritage House of Rockwall

523 Shoreview Drive, Rockwall, TX 75087US
  • Assisted Living

Compare Heritage House of Rockwall

Review Average4.5

About Heritage House of Rockwall

from Oasis Senior Advisors

Heritage House of Rockwall provides assisted living, with an emphasis on consistent, day-to-day medical oversight. Licensed nurses are on site and available around the clock to manage medications, monitor chronic conditions, and respond to urgent health concerns. Residents receive help with activities of daily living such as bathing, dressing, grooming, ambulation, and incontinence care, all guided by individualized care plans created in coordination with each resident’s physician. Regular wellness checks, on-site lab draws, and scheduled visits from outside medical professionals support continuity of care and help reduce hospital trips. An emergency call system in resident rooms and common areas links directly to trained staff for rapid intervention.

Beyond the clinical services, the community offers a range of supportive features designed to maintain residents’ independence. Housekeeping, laundry, and transportation to local appointments are included, freeing residents to focus on social and recreational programming. A structured calendar provides exercise classes, cognitive engagement sessions, and small-group outings. Physical, occupational, and speech therapy services can be arranged through external providers who visit the facility. Family members receive regular updates on care, and care conferences are held to adjust services as needs change.

Accommodations include studio and one-bedroom floor plans equipped with private bathrooms, individual climate control, and emergency response pull cords. Select apartments offer step-in showers with grab bars, kitchenette areas, and walk-in closets, though not all accommodations have all the features. Weekly linen service, routine maintenance, and basic utilities are covered in the monthly fee. Residents may furnish their spaces with personal items to create a familiar environment, and maintenance staff handle repairs to minimize disruptions.

The dining program serves three meals daily in a communal dining room, with snacks available between meals. Menus are planned by dietary staff to meet nutritional guidelines, and modified diets—such as low-sodium, diabetic-friendly, or mechanically altered—are provided as ordered by a physician. Residents choose from several entrée options at each meal, and staff are available to assist those who need help with cutting food or pouring beverages. The culinary team solicits feedback through regular resident surveys to adjust offerings and accommodate personal preferences.

Connect with Oasis Senior Advisors Heritage House of Rockwall for tailored pricing, availability and to schedule a tour. 1 (877) 595-8337

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Reviews

aggregated from around the web
Review Average4.5
#1 in Rockwall, TX

Residents and their families say:

This community receives frequent praise for its friendly, compassionate, and professional staff. Many reviewers mention the welcoming atmosphere, clean environment, and the attentive care provided to residents. Families feel confident that loved ones are well cared for, and several visitors note that staff go above and beyond to ensure residents’ comfort and dignity. One reviewer said that moving their family member in was a smooth process, and that the adjustment phase was handled with particular care. The building is considered beautiful and the staff is described as hospitable and responsive, making this community easy to recommend to others seeking assisted living options.

Positive experiences also extend to the activities and engagement offered within this community, as residents are regularly provided with programs and events to keep them active. Observations during visits report that residents seem well cared for and happy in their surroundings. Food quality received mixed feedback: while some found meals enjoyable, others found inconsistencies. Regarding negative experiences, some reviewers expressed concerns about changes in management and communication, especially related to care costs increasing significantly at higher service levels. Issues such as inconsistent activity schedules and occasional staff shortages were also reported more than once, but these comments were in the minority. Despite these points, this community remains highly recommended by many families for its caring staff and supportive environment.

AI generated summary of real reviews

Nearby Services

Hospitals

Lake Pointe Medical Center

6800 Scenic Drive, Rowlett, TX

Distance: 2.4 miles

Texas Health Presbyterian Hospital Rockwall

3150 Horizon Road, Rockwall, TX

Distance: 2.8 miles

Baylor Medical Center At Garland

2300 Marie Curie Drive, Garland, TX

Distance: 11.3 miles

Churches

Assembly Of God Tabernacle

1114 13th Avenue, Monroe, WI

Distance: 14.9 miles

Peace of God Missionary Baptist Church

4803 Zealand Street, Dallas, GA

Distance: 21.5 miles

Shady Grove Primitive Baptist

4802 Burma Road, Dallas, GA

Distance: 21.5 miles

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