Arbor House of Rockwall offers both Assisted Living and Memory Care, with programming and staffing designed for seniors who need daily support as well as those living with advanced dementia. The community accepts residents who wander at any hour, are at risk for elopement, exhibit combative or challenging behaviors, stay up through the night, or require wound care, oxygen management, special diets, or diabetic oversight with oral medications. A registered or licensed nurse is on-site around the clock, and additional nursing support remains on call 24/7, so urgent health issues can be addressed without delay.

Care delivery is reinforced by systematic safety measures and practical support services. All employees undergo background checks, an awake night shift monitors residents, exterior doors are alarmed, and the rear grounds are fully fenced. Each suite is equipped with a personal emergency response system that can alert staff and call 911. The community maintains an activity director to design therapeutic and social programs, and visiting podiatry services reduce the need for off-site appointments. Staff can help with bathing, eating, and dressing for residents who need some physical assistance and provide full help with toileting. Transfer support ranges from standby supervision to one- or two-person transfers for walker or wheelchair users.

Resident apartments may feature private bathrooms, independent temperature controls, cable service, and the option to paint or decorate—though not every unit includes every feature. Maintenance and housekeeping are handled by the community, and routine safety checks are performed to ensure each living space remains secure and functional.

Dining is served from a set menu prepared to meet general nutrition guidelines, with snacks available between meals. The kitchen team can accommodate physician-ordered or resident-specific diet modifications, including low-sodium, diabetic-friendly, and other specialized meal plans, so residents with complex medical needs can still dine safely and consistently.

Amenities at Arbor House of Rockwall include resident parking, wheelchair-accessible common areas, an exercise room, movie room, wellness center, and communal gardens that are secured for memory-care safety. On-site religious services are scheduled regularly, and transportation can be arranged for medical appointments or errands. Pets are allowed in the community. It’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

Lakeshore Assisted Living and Memory Care was highly praised by multiple reviewers for the quality of care, well-maintained facility, and its variety of activities. Some reviewers pinpointed the beauty shop, game activities, painting classes, and exercise videos available for residents. The facility was described as clean, adequately maintained and updated. More than one reviewer lauded the staff for their attentiveness and friendliness.

Interestingly, one reviewer mentioned that their family member's living conditions were upgraded to a two-bedroom suite at the same price as a one-bedroom suite due to some initial discrepancies with room availability. There was also satisfaction with the consistency of the staff and the quality of their service, highlighting actions such as checking in on residents and inviting them to meals. Some reviewers appreciated the facility's spacious apartments and expressed satisfaction with the balance between privacy and community offered by Lakeshore.

There was also positive feedback about Lakeshore's activities and amenities. Many reviewers praised the range of available activities designed to engage residents. They liked the ball toss games, exercise videos, and the onsite beauty shop. Some also mentioned their family members' positive attitudes living in the facility and enjoying the community's variety of activities. Several reviewers praised the staff at Lakeshore for their friendly approach and professionalism. The facility was described by a reviewer as a safe place, providing a high quality of care. The renovated facility attracted positive remarks, and the proximity of the facility to relatives' locations was also appreciated.

Overall, Lakeshore Assisted Living and Memory Care were commended by reviewers for its respectful and personal approach to dementia care. It was highlighted for providing a comforting environment, with friendly and watchful staff who take excellent care of the residents. The residents' rooms were described as nice and spacious, with some even having a view overlooking the courtyard.

AI generated summary of real reviews