Brookdale Richland Hills (AL) is dedicated exclusively to Memory Care and is equipped to serve residents at every stage of dementia, including advanced conditions. The community monitors and manages behaviors such as wandering both day and night, elopement risk, and sleep disruption. Clinical oversight extends to oxygen therapy, special diets, and diabetic care, whether residents use oral medications, injections, or sliding-scale insulin. Residents who need full assistance with bathing, eating, dressing, or toileting receive hands-on help from trained caregivers, and an RN or LPN is always on staff with a nurse on call 24 hours a day.

Safety and responsiveness are reinforced through background-checked staff who remain awake overnight, door alarms, pull-cord alerts, and 24-hour security. An Activity Director keeps daily routines structured, which is especially helpful for cognitive support. Transfers are handled according to individual need, ranging from supervision with a walker to two-person or full Hoyer-lift transfers for bed-bound residents. On-site medical professionals include nurses, occupational and physical therapists, wound-care specialists, podiatrists, dentists, and hospice teams, with medication management integrated into each care plan.

Residences offer private bathrooms, individual climate controls, and cable service, although not every suite includes all of these features. The community is wheelchair accessible, making it easy to navigate between apartments and shared areas, and housekeeping and laundry are provided so residents do not have to manage household chores.

Dining follows a set menu prepared to meet physician-ordered diets, with staff available to provide full assistance for those who need help eating. Between meals, snacks are stocked and accessible to residents at any hour, supporting those whose appetites or schedules vary due to memory-related conditions or medication routines.

Daily life is rounded out by a barber and beauty shop, wellness center, library, game room, community kitchen, piano, and porch overlooking communal gardens. High-speed internet, a dedicated worship area, and scheduled transportation to medical appointments and local errands are also available.