Arbor Hills Memory Care Community in Plano, TX, specializes in providing focused care for residents with memory-related conditions. The facility is equipped to handle a range of medical support needs, including wandering, elopement, combative behaviors, and various other complex care requirements. Advanced dementia conditions are supported by a dedicated team of professionals, with RNs and LPNs on staff and a nurse available around the clock. Additionally, the community offers tailored assistance for residents who may have dietary needs, diabetes management, and other health concerns, ensuring they receive comprehensive care suited to their specific conditions.

Beyond specialized medical care, Arbor Hills also offers a variety of supportive services designed to enhance the quality of life for residents. With features like a secured community specifically designed for memory care, residents have access to both indoor and outdoor walking paths, fostering a safe and engaging environment. The facility provides options for full assistance with bathing, eating, dressing, and toileting, ensuring that each individual receives the help they need with daily activities. On-site amenities include a wellness center, fitness programs, a barber and beauty salon, and clubs and communities that promote social engagement.

Accommodations at Arbor Hills prioritize comfort and independence. Each resident's space may include independent temperature controls and a private bathroom, though not every accommodation will have all these features. The facility aims to create an environment that feels like home while addressing the unique needs of those requiring memory care. Dining options feature a set menu, with snacks available to ensure residents have access to nourishing food throughout the day.

The community also provides various amenities and services to support daily living. Residents can enjoy internet access to stay connected, while the wheelchair-accessible design facilitates ease of movement throughout the facility. Additional amenities include the wellness center and barber/beauty shop, contributing to the overall well-being and comfort of residents. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has garnered praise for its comprehensive care and attention to residents' needs. Many reviewers have highlighted the effectiveness of the staff in maintaining constant communication, providing updates on residents' well-being, and offering a rich calendar of day-to-day activities that genuinely engage residents. The community's environment is often described as clean, well-appointed, and welcoming, contributing to a comfortable living atmosphere for the residents. The availability of on-site nursing care 24/7 and a variety of activities aimed at enhancing cognitive and physical abilities are particularly appreciated aspects.

However, some concerns have been raised, such as occasional medication and communication mix-ups. While these instances seem to be exceptions rather than the norm, they highlight areas for potential improvement. Nonetheless, these issues do not detract substantially from the overall positive feedback regarding the quality of care, the dedication of the staff, and the facility's cleanliness and organization. Specific highlights include the culinary offerings designed to cater to various dietary needs, attentive management, and a commitment to creating a family-like atmosphere that eases the transition for residents.

The facility's memory care services have received commendation for their effectiveness in dealing with residents' needs, demonstrating a deep understanding of how to care for individuals with Alzheimer's and dementia. Despite the occasional hiccup such as staffing changes and growing pains due to rapid expansion, the warmth and professionalism of the staff, coupled with a nurturing environment, contribute to a strong sense of community. This setting offers a variety of room options, detailed care plans tailored to individual needs, and activities that foster social interaction and mental engagement. Overall, while improvements can be made in certain areas, the community stands out for its compassionate approach to memory care and its steadfast dedication to the well-being and dignity of its residents.

AI generated summary of real reviews