Residents and their families say:
This community has garnered positive feedback for its spacious living quarters, resembling apartments with kitchenettes, and offering 1-2 bedrooms or studio options, some of which are large enough for couples or those looking to share costs. Many reviewers appreciate the inclusion of laundry, light cleaning, and all meals in the cost, highlighting the facility's value. The staff, from the administrative team to the nurses, received commendation for their sincere, friendly, and professional demeanor, providing prompt responses and effective communication. The community is noted for its array of activities including exercises, bingo, and movie nights, alongside a rich amenity offering such as a library, workout room, billiards, and outdoor gardens, which contributes to a comfortable and engaging living atmosphere.
However, there were some concerns raised by residents and their families. Notably, some reviews pointed out issues with food quality, mentioning meals sometimes being served cold, and the desire for more varied, healthier options geared toward brain function. Additionally, there have been instances of delayed response to residents' requests for assistance and some challenges with staff consistency and management effectiveness. Despite these points, many families would still recommend this community for its attentive care, quality facilities, and the positive changes they've observed in their loved ones since moving in. Importantly, the community has been proactive in addressing health and safety concerns, particularly around COVID-19, ensuring residents' well-being through rigorous protocols and care options, including the presence of medical personnel on staff.
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