Residents and their families say:

Colonial Oaks Pearland facility garners high praises from reviewers for its caring and professional staff, clean premises, and efficient services. Many reviewers note that the team's dedication is evident in their service and support. One reviewer expressed satisfaction with how the team goes above and beyond to accommodate their parents, calling the staff proactive in communicating with them. Another praised the warmth the staff displayed towards residents and visitors alike, highlighting that they felt assured by the COVID-19 safety protocols in place. The staff's efforts to understand residents’ preferences and habits were also highlighted for providing a personalized care experience.

Reviewers are also impressed by the wide range of amenities and activities offered at Colonial Oaks Pearland. They appreciate the variety in accommodation types, from one-bedroom to studio apartments, equipped with full baths and kitchenettes. Features, such as laundry facilities, a comfortable theater room, private dining room for family gatherings, and a prompt transportation service, were also mentioned favorably. Some reviewers complimented the facility for its engagement programs, noting the home's initiative to form a Red Hat Society chapter for its female residents, weekly lunch outings, and continuous games of Pokeno and Bingo. At the time of their departure, some reviewers even noted a fondness for the community and a sense of having found a new familial bond. The activities director was commended for providing frequent events and encouraging resident participation. One reviewer particularly applauded the facility's ability to ensure the stimulation of residents with a variety of daily activities. While another praised Colonial Oaks Pearland for the peace and sense of belonging it provided their parents, making it their new home.

Notably, many reviewers appreciated the facility’s arrangements and respect towards their loved ones' end-of-life care. Parents and grandmothers were mentioned to have spent their last years at Colonial Oaks Pearland, with the staff ensuring their comfort and dignity. It was highlighted that the care and kindness extended until the end and beyond, with the staff attending funerals of residents on their day off. One reviewer concluded that they would choose Colonial Oaks Pearland when they needed a place for their loved ones to stay. The facility was described as a place people wanted to go to. Another called it the best decision of their life and recommended the facility to everyone, commenting that they were treated as family.