Residents and their families say:
Reviewers commended The Landing at Watercrest Shadow Creek Ranch for its broad range of care, impressive amenities, and caring, devoted staff. Its physical layout, from well-maintained grounds to well-laid interior, was favorably noted by many. The facility's informative tour greatly impressed several reviewers. One reviewer praised the excellent care offered at The Landing as standing out from all other options in the market. The facility's cleanliness was also mentioned by reviewers, with one commending them on the well-kept and maintenance-free apartments.
The community' services and amenities were also lauded. Many praised the facility’s approach to care stating that the staff treated each resident with great care and compassion, recognizing their unique individual needs. Particularly, the Montessori-style memory care program was recognized. The wide range of activities available throughout the week and personalized services like salon services was also appreciated. The dining and food quality were also standout features, with one reviewer calling the food "excellent" and another mentioning an impressive variety in the food menu. One reviewer even called the community a beautiful place for their parents to call home.
Several reviewers made mention of the staff's dedication and enthusiasm. The staff's genuine care and compassion towards residents were compliments frequently seen amongst the reviews. Their efforts in creating an enjoyable experience for the residents were recognized and appreciated. Additionally, the high level of responsiveness to all questions and inquiries exhibited by the facility staff was commended. Even during challenging transitions, the staff was reported to be kind and helpful, ensuring an easy move-in process for the residents.
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