Residents and their families say:

This community is highly praised by many reviewers for its excellent care and welcoming environment. Numerous comments highlight the friendliness, patience, and helpfulness of the staff, which leaves a positive impression on residents and their families. Many appreciate the range of activities offered and various levels of care available, allowing residents to find a place well-suited to their needs. The facility is described as beautiful, clean, and well-maintained, with modern amenities such as a theater room, salon, and outdoor areas contributing to a pleasant living experience. Several users noted the high quality of food and the option for residents to receive their meals in a style that respects individual preferences and nutritional guidelines.

However, some reviews mention issues that may need attention, particularly regarding the consistency of care and staffing levels. There are reports that the facility occasionally experiences problems with staff turnover and inadequate attention to residents, leading to concerns about the responsiveness and efficiency of care, especially during high-demand times. A few reviewers noted that some aspects, such as assistance with daily living activities, were not consistently up to the standards expected. Issues with billing and extended care services were mentioned, suggesting areas where improvements could be beneficial.

Despite these challenges, many reviewers still recommend the community, noting specific positive experiences that outweigh the negatives. The responsive communication and problem-solving approach of some staff members leave a strong impression, and for some families, the ability to keep both independent and care-dependent loved ones together is a significant advantage. Reviewers who toured the community frequently remark on the aesthetically pleasing and functional design, expressing interest in its offerings. Those with family members residing there consistently note satisfaction with how their loved ones are engaged and taken care of, even amid isolated situations such as during pandemic conditions.