Residents and their families say:

Reviewers speak highly of HarborChase of McKinney, praising its environment, care, and amenities consistently. They often note the welcoming attitude and effort put forward by the staff members. One reviewer commented on the "general friendliness towards everybody". Some highlighted the building's pleasant features, which include a two-sided fireplace in the lobby, a bistro, WiFi throughout, a nice courtyard with walking paths, outdoor dining, and a miniature putting green. Noteworthy also is the once-a-week housekeeping services provided.

The dining experience seems to be a favorite part, as several reviewers complimented the chef-prepared meals. One even mentions their surprise that the resident kitchen never serves liver. The activities offered to residents also garnered compliments, with one reviewer remarking on the unexpected interest the staff inspired in their relative, resulting in participation in field trips and artwork. Other reviewers emphasized the sense of community within HarborChase of McKinney, referring to both fellow residents and staff as family. This sentiment of a familial environment was consistent across multiple reviews.

Finally, the competence and care demonstrated by the management were noted frequently. One reviewer stated HarborChase McKinney was an "extremely well run" organization, praising the leadership of the current administrator. Another reviewer was impressed with how the staff seem to go "above and beyond", even in times of challenges. Some spoke about the team's ability to make residents and their families feel comfortable and cared for throughout their stay, while others considered the place homey and non-intimidating. HarborChase garnered enough trust from some reviewers to confidently recommend it to others looking for a safe and caring place for their loved ones.