Mackenzie Court provides assisted living as its primary level of care, with options for both long-term residency and respite or short-term stays. Residents who need support with diabetes management have that service available, and on-site speech therapy helps individuals maintain or improve communication skills.

The community is secured, giving an added layer of safety for residents who may benefit from a structured environment. Medical services are delivered on site by professionals that include a nurse, dentist, podiatrist, occupational therapist, and physical therapist. Staff oversee medication management, incontinence care, ambulatory assistance, and hospice coordination. Dedicated memory care programming is offered within a memory-care-only setting for residents with cognitive challenges.

Apartments come in several layouts; some feature kitchenettes, wheelchair-accessible showers, or high-speed Wi-Fi, while others focus on easy access to common areas such as the central fireplace, piano, or outdoor courtyards. All units are air-conditioned, and select residences are designed to be fully handicap accessible. Limited parking is available for personal vehicles, and pets are welcome in designated rooms. Not every accommodation includes every listed feature, so families should review floor plans during a visit.

Dining is handled by a professional chef who provides three daily meals, guest meals upon request, and a flexible, all-day dining option. Menus can be prepared in restaurant style and accommodate vegetarian, gluten-free, low-sodium, and no-sugar preferences, supporting residents who must follow specific dietary guidelines.

Residents can spend time in the activity center, the library and computer lounge, or the indoor and outdoor walking paths. A swimming pool, jacuzzi, raised garden beds, fitness programs, and organized social outings encourage physical activity. Regular events such as happy hour, intergenerational visits, birthday parties, dances, live music sessions, and club meetings round out the calendar, giving residents a variety of ways to stay engaged with peers and the wider community.