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Heritage Oaks Nursing And Rehabilitation Center

5301 University Ave, Lubbock, TX 79413US
  • Nursing Homes

Compare Heritage Oaks Nursing And Rehabilitation Center

Review Average3.2

About Heritage Oaks Nursing And Rehabilitation Center

from Oasis Senior Advisors

Heritage Oaks Nursing and Rehabilitation Center is licensed as a nursing home and provides 24-hour skilled nursing care for residents who need ongoing medical oversight. On-site physicians coordinate treatment plans, while licensed nurses deliver daily clinical services such as medication management, wound care, and monitoring of chronic conditions. The facility houses dedicated rehabilitation staff, offering physical therapy and speech-language therapy aimed at restoring mobility, communication, and swallowing functions. Short-term respite stays are available for families who need a temporary care option backed by the same medical resources provided to long-term residents.

Beyond direct medical treatments, the center maintains an emergency call system in resident rooms and common areas so help can be summoned quickly at any hour. Care teams are trained to respond to these alerts and to communicate promptly with physicians and family members when a health change occurs. Regular care plan reviews ensure that services remain aligned with each resident’s condition and goals.

Private and semi-private rooms are available, and many include features such as cable TV, in-room Wi-Fi, central air conditioning, and convenient parking access for visitors. Select accommodations are pet-friendly and open onto outdoor areas or a landscaped garden. Housekeeping and laundry services are provided, but not every room includes every amenity, so prospective residents should verify specific features during a tour.

Three daily meals are prepared on site, and snacks are offered between meal times. Menu planning accommodates common therapeutic diets, and staff members provide assistance for residents who need help eating or require modified food textures. Consistent mealtimes support medication schedules and therapy sessions.

Residents looking for engagement can visit the activity center for scheduled programs, join clubs and small community groups, spend quiet time in the library and computer lounge, or sign up for supervised social outings into Lubbock. These options are designed to promote social interaction, cognitive stimulation, and a predictable daily routine.

Standout Features

Pet FriendlyPet Friendly
HousekeepingHousekeeping
Activity CenterActivity Center
Clubs & CommunitiesClubs & Communities

Connect with Oasis Senior Advisors Heritage Oaks Nursing And Rehabilitation Center for tailored pricing, availability and to schedule a tour. 1 (877) 595-8337

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Reviews

aggregated from around the web
Review Average3.2
#8 in Lubbock, TX

Residents and their families say:

This community has garnered a wide range of reviews, many of which highlight the dedicated and professional nature of its staff and the high quality of care provided. Several reviewers have spoken highly of the nursing and rehab teams, mentioning that these professionals are not only great at their jobs but also very informative and supportive, which underscores the community's commitment to offering personalized care. The Director of Nursing and the Director of Rehab, along with their teams, were particularly praised for ensuring residents receive the best possible care, tailored to their individual needs. Facilities such as therapy services and personalized nursing care have been noted to significantly improve the well-being and recovery of residents, even over short periods.

However, not all feedback was positive. One concern raised involved a lack of documentation and reporting surrounding an incident with a resident, indicating a possible area for improvement in communication and monitoring practices. Despite this, the positive aspects such as the staff's willingness to go the extra mile, the open line of communication with relatives, and the comprehensive updates and improvements to the facility itself have been highlighted. The community has been described as a caring and supportive environment, with long-serving staff members adding to a sense of stability and dedication to residents’ well-being. Whether it be rehab after a surgery or long-term care, many recommend this community for those in need of its services, accentuating the positive impacts it has had on their loved ones' lives.

AI generated summary of real reviews

Nearby Services

Hospitals

Grace Medical Center

2412 50Th Street, Lubbock, TX

Distance: 0.3 miles

Covenant Medical Center

3615 19Th Street, Lubbock, TX

Distance: 2.5 miles

Covenant Children'S Hospital

4015 22Nd Place, Lubbock, TX

Distance: 2.6 miles

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