Victorian Place operates as a residential care home, delivering continuous, non-skilled support to adults who need everyday oversight. The staff is prepared to work with residents who wander during either the daytime or nighttime hours, monitor those who stay up all night, manage oxygen use, oversee special diets, and assist adults under 60 who require the same level of care as older residents. Diabetic residents taking oral medication are accommodated, and the team is trained to address moderate dementia conditions, maintaining routines and safety measures that reduce confusion and agitation.

All employees undergo background checks before providing care. Full assistance is available for bathing, eating, dressing, and toileting, and caregivers handle transfers involving walkers, wheelchairs, standby help, or one-person lifts. These measures are designed to minimize fall risk and ensure residents can move from bed to chair or to the restroom safely and on schedule.

Victorian Place offers private and semi-private rooms; some include cable service for personal television viewing. Because room layouts vary, not every unit contains every available feature, and prospective residents should confirm specific details during a tour.

Meals are served three times daily. Residents can select from a set menu or place on-order requests when medically appropriate, allowing staff to meet prescribed dietary restrictions without delay.

The community provides internet access so residents can stay in touch with family, manage personal business online, or stream entertainment, all monitored for safety and appropriate use.