Kandle Care operates as a residential care home, providing continuous oversight for residents who need daily monitoring of medical conditions. The team is equipped to care for individuals who wander during the day or night, remain awake through overnight hours, require supplemental oxygen, follow physician-ordered special diets, or manage diabetes with oral medication. The community is also open to adults under 60 and is prepared to support residents living with moderate levels of dementia, coordinating care plans that address cognitive changes alongside physical health concerns.

All personnel undergo background checks, and staff numbers are planned so full assistance can be given with bathing, eating, dressing, and toileting whenever needed. Transfer help ranges from standby supervision to hands-on, one-person transfers, and staff are trained to move residents safely whether they rely on a walker or wheelchair. These measures aim to reduce fall risk, promote mobility, and maintain resident comfort throughout the day.

Resident rooms are designed for straightforward, practical living. Cable television is available in many—but not all—accommodations, giving residents entertainment options without complicating the environment for those who do better with less stimulation. Rooms can be arranged to meet individual needs, and the layout helps staff reach residents quickly for scheduled or unscheduled care.

Meals follow a set menu that meets standard nutritional guidelines, yet the kitchen can prepare on-order selections for residents who need or prefer alternatives. Special diets prescribed for medical reasons—such as low-sodium or diabetic-friendly plans—are prepared under supervision to ensure compliance with healthcare directives. Staff monitor intake for residents who require assistance or observation at mealtimes.

Internet access is provided, enabling residents to stay in touch with family, access online resources, or stream entertainment. Staff can help set up devices and troubleshoot basic connectivity issues to keep residents connected without unnecessary frustration.