Residents and their families say:

The reviews for this community highlight a generally positive experience among residents and their families. Many reviewers praised the community for its caring and attentive staff who go above and beyond to make residents feel special, comfortable, and well-respected. The cleanliness, warm environment, and friendly atmosphere are consistently mentioned, with activities and social gatherings adding to the homely feel. The effort of the staff, including caregivers, administrators, and nursing, has been recognized for their professionalism, kindness, and dedication to meeting residents' needs. Additionally, improvements in areas such as food quality have been noted, indicating responsiveness to feedback.

However, the community has faced a few criticisms, most notably regarding caregiver consistency, outdated apartments, and previously promised transportation services not being provided. There were also mentions of high staff turnover and some dissatisfaction with the level of care received. Despite these concerns, the overall sentiment leans heavily towards the positive, with reviewers appreciating the varied improvements, especially in staff responsiveness and facility upkeep. The welcoming nature upon entering and the genuine concern for residents' welfare were significant pluses, making many visitors and residents recommend this community to others.