Arabella of Kilgore operates as an assisted-living community that supports both long-term residency and short-term respite stays. Residents who need help managing diabetes receive on-site monitoring and assistance, and speech therapy is available for those with communication or swallowing challenges. The care team handles day-to-day activities of daily living and coordinates with outside providers when additional services are required, keeping the overall approach centered on maintaining residents’ independence while addressing medical needs promptly.

The grounds are secured, an important feature for individuals who might wander or who benefit from a controlled environment. On-site clinical offerings include programs designed specifically to accommodate memory loss, continence management, and ambulatory care assistance. Nurses oversee medication management and can coordinate hospice services when needed. Licensed occupational and physical therapists visit the community to deliver rehabilitation plans, while a podiatrist checks on residents’ foot health at regular intervals. This layered approach allows most routine and many specialized services to be delivered without leaving the community.

Accommodations range from studio layouts to larger apartments, with features such as kitchenettes, private balconies or patios, wheelchair-accessible showers, and climate control. Some residences offer extras like Wi-Fi, a central fireplace view, or direct access to outdoor areas including a butterfly garden or deck. Parking is available for residents who still drive, and the property is pet friendly, although not every unit includes the same set of features, so prospective residents should verify specifics during a tour.

Dining follows an all-day schedule with a restaurant-style format, so residents can choose when they prefer to eat rather than follow rigid meal times. Three nutritionally balanced meals are prepared daily, and guest meals are available for visiting family or friends. Menus aim to accommodate common dietary preferences and physician-ordered restrictions, and staff monitor intake for residents who need help maintaining proper nutrition.

Amenities and life-enrichment programs include an activity center, a library and computer lounge, and both indoor and outdoor walking paths. Residents can join social outings, clubs, and community events such as birthday parties, dances, karaoke nights, and live music performances. Wellness options range from yoga or chair yoga sessions to swimming in the on-site pool. Raised garden beds support hands-on horticulture, and Montessori, reminiscence, sensory-based, and intergenerational programs add cognitive engagement for all levels of ability. The community uses both structured and casual gatherings to help residents maintain social connections and pursue personal interests.

Residents and their families say:

This community, Arabella of Kilgore, has garnered a positive reputation among its residents and their families, highlighted by its comfortable, clean facilities and a staff that is consistently friendly and supportive. Many reviewers were impressed by the size and comfort of the rooms, the well-maintained outdoor courtyard, and the overall cleanliness of the environment. The community has been praised for its efforts in creating a nurturing and positive atmosphere, with programs and activities designed to thrive residents' well-being, even under limited conditions due to COVID-19 restrictions. This included delivering meals to residents' rooms when communal dining was not possible, as well as offering transportation for residents to attend doctor's appointments.

However, a few areas for improvement were mentioned amidst the positive feedback. One concern raised by more than one reviewer related to the high rates charged by the community, which could be a consideration for potential residents and their families. Additionally, there was mention of occasional communication issues, potentially exacerbated by staff turnover, which the community might need to address to maintain its otherwise high level of care and service. Moreover, the need for better encouragement from staff in assisting residents with their daily hygiene routines was expressed, suggesting an area where further training or emphasis could enhance the resident experience.

In conclusion, Arabella of Kilgore stands out for its dedicated and caring staff, clean and comfortable living conditions, and responsive and compassionate care towards residents. While there are minor areas for improvement, the community demonstrates a strong commitment to improving and adapting, as evidenced by positive changes following its acquisition by another firm.

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