One Golden House operates as a residential care home prepared to handle a range of medical needs. The team accepts residents who wander during the day or night, are awake overnight, require oxygen, follow special diets, are under 60 years old, or manage diabetes with oral medication or insulin injections. Caregivers are trained to support residents living with moderate dementia, ensuring consistent cues and redirection when needed.

Staffing and safeguards include full background checks, an asleep-overnight shift, 24-hour staffing, fenced front and rear areas, and alarmed doors. On-site providers are able to work with residents who have psychiatric conditions. Direct assistance is available for bathing, eating, dressing, and toileting for individuals who need hands-on or standby help. Transfers can be accommodated for those using walkers or wheelchairs, and staff can provide supervision for residents who only need a steadying hand.

Private and semi-private rooms are offered, and some come furnished and cable-ready. Residents may personalize their space with paint or decorations subject to community guidelines. Housekeeping and scheduled laundry services are provided, though not every room includes all listed features, so families should confirm availability during a tour.

Meals are prepared on order, with staff able to modify textures to mechanical-chop, purée, or thickened liquids as prescribed. Snacks are available throughout the day, and diet management plans are followed for conditions such as diabetes or other physician-directed restrictions.

The property is wheelchair accessible, offers internet access, and has communal gardens. Smoking is allowed outside in designated areas. Scheduled transportation is available for appointments and errands, and families should verify routing details and any associated fees with the administrator.