Residents and their families say:

This community receives high praise from residents and their families for its caring staff and quality services. Many reviews highlight the compassionate and attentive care provided to residents, particularly in the skilled nursing and memory care units. Several residents express their satisfaction with the range of activities and amenities available, such as exercise and card games, painting classes, and excursions to cultural events. The food is often described as exceptional, with a variety of choices to suit different preferences. The facility itself is noted for being clean, well-maintained, and secure, with modern conveniences that residents appreciate. During challenging situations like hurricanes, the staff has been commended for their dedication and efforts to maintain services and care for residents.

While the overall sentiment is positive, some concerns are mentioned. A few reviewers noted issues with the response time to call bells, although one individual pointed out that the situation had improved over time. Another area of concern is communication, with one reviewer mentioning that language barriers due to masks can sometimes make understanding staff difficult. The cost of living in the community is perceived as high by some, with questions raised about whether the level of care is commensurate with the expense.

Despite these issues, most reviews highlight the supportive and friendly environment that makes living in the community enjoyable and fulfilling. The staff's effort to engage residents in meaningful activities and create a family-like atmosphere is frequently noted as a significant advantage. Visitors and residents alike appreciate the professionalism and dedication demonstrated by the team, contributing to the community's strong reputation for quality care and resident satisfaction.