Residents and their families say:
This community has received mixed reviews from residents and their families. Positive feedback highlights the cleanliness of the facility, the friendliness and kindness of the staff, and the quality of activities provided, such as TV, music, painting, and games. Many reviewers have expressed satisfaction with the care and compassion shown by the community's staff, who are seen as family-oriented and quick to address any issues. The facility's open and airy design, along with a variety of meals and a welcoming atmosphere, were also mentioned favorably. Some families have specifically appreciated the effort put into keeping the place clean and the residents well-fed and entertained, even for short stays.
However, there have been some concerns raised in multiple reviews. The frequent change of staff and some instances of staff dissatisfaction with leadership were noted, with leadership sometimes appearing disengaged. There were also mentions of the facility feeling more like a hospital than a home and concerns about the size making it difficult to navigate. A few reviewers were worried about the potential need to move their loved ones again due to limited occupancy or administrative changes, indicating instability that could affect the resident's experience. Some reviews mentioned high costs relative to the level of assistance provided, and issues like mix-ups with residents' clothing were pointed out. Despite these concerns, many reviewers have found valuable aspects of the community, appreciating its approach to care and the engaging activities offered.
AI generated summary of real reviews