Residents and their families say:
This community is frequently praised for its dedicated and caring staff, particularly Sandy Rasberry and Allen Little, who are mentioned in numerous reviews for their warmth, professionalism, and commitment to the residents. Many reviewers highlighted the community’s beautiful, clean facilities, great food, and engaging activities. The sense of welcome and belonging experienced by new residents and their families is a standout feature, with some describing unforgettable moves involving red carpets and celebrations. The community also receives high marks for a supportive and friendly environment that positively impacts both residents and staff.
On the downside, some reviews indicate concerns over staff turnover, particularly at the management level, and issues with consistent medication administration. Others expressed dissatisfaction with the community's responsiveness and communication. A few reviews noted specific issues, such as the perceived understaffing and rising costs, which were reportedly problematic for some families. Despite these challenges, many reviewers would still recommend the community, emphasizing its overall quality and the dedication of certain staff members.
AI generated summary of real reviews