Waterview – The Cove offers both Assisted Living and a secure Memory Care program. The community is structured to meet the differing needs of each resident group, from help with everyday tasks to care practices specifically designed for individuals living with dementia. Specialized protocols are in place for residents who wander, present behavioral changes, or are at risk for elopement, and respite stays are accepted for those who need short-term support.

Medical oversight is continuous. A nurse is on site, physicians visit regularly, and 24-hour emergency call systems back up all care neighborhoods. Speech, occupational, and physical therapists are available, as are podiatry and hospice services. Staff manage medications, oversee diabetic care—including residents on oral medications—and accommodate oxygen use and special diets. Incontinence and ambulatory support are provided, and the building is secured to safeguard residents with memory loss.

Private and companion suites may feature vaulted ceilings, furnished layouts, or the option to bring personal décor and paint colors. Select apartments include kitchenettes, cable or satellite TV, and wheelchair-accessible showers; all are air-conditioned. Housekeeping and scheduled laundry are standard. Common areas include a central fireplace, piano, outdoor seating, and on-site parking. Pets are welcome in designated units, but not every accommodation contains every listed feature.

The culinary program combines set menus with on-order choices and all-day dining. Three daily meals are supplemented by snacks, guest meal options, and special events. The kitchen can prepare low-sodium, no-sugar, gluten-free, vegetarian, kosher, mechanical-chop, puree, and thickened-liquid diets to meet physician orders or personal preference.

Residents have access to an activity center, clubs, a library with computer lounge, karaoke, live music, dances, birthday celebrations, happy hours, yoga and chair yoga sessions, reminiscence programs, raised garden beds, outdoor walking paths, social outings, a Jacuzzi, and a swimming pool.

Residents and their families say:

This community garners exceptional praise for its caring staff, high-quality meals, and wide array of activities that cater to the interests and needs of its residents. The living spaces are also lauded for being spacious, clean, and well-maintained, with several reviewers highlighting the beautiful outdoor spaces as well-maintained and inviting. A multitude of events, from weekly activities like "Seniors Gone Wild" to baseball watching parties and happy hours, ensure that residents have opportunities to socialize and stay engaged. The personalized care and attention to detail by the staff are repeatedly mentioned, underscoring a sense of family and community that is deeply valued by residents and their families. Moreover, the facility's environment is described as upscale, akin to a 4 or 5-star hotel, providing a luxurious living experience complemented by excellent services such as in-house physical therapy and a variety of dining options that are highly praised for their quality.

However, there were some concerns and drawbacks noted by reviewers. The cost of living in this community was prohibitive for some, indicating that the services and amenities come at a premium price point that may not be accessible to everyone. Additionally, one reviewer expressed disappointment in their tour experience due to an unrecorded appointment, and the description of the place as a “glorified nursing home” was a singular but notable critique. Some found the facility's size daunting and expressed a preference for a smaller, more intimate setting. A few logistical issues were mentioned, such as the wish for quicker laundry services and concerns over understaffing, which suggests room for operational improvement in certain areas. Despite these points of critique, the vast majority of feedback emphasizes satisfaction with the services, facilities, and especially the compassionate care provided, making it a highly recommended option for senior living.

AI generated summary of real reviews