Rocky Hollow Lake House provides a range of assisted living care tailored to accommodate residents with various medical needs. The facility supports advanced dementia conditions and offers specialized medical care for residents with issues such as wandering, elopement, or behavioral challenges. Highly-trained staff is available 24/7 to address medical concerns, including wound care and specialized diets. The facility can assist residents who are diabetic, whether they are on oral medications or insulin injections, and is equipped to manage residents who may need full assistance with personal care, including bathing, eating, dressing, and toileting.

In addition to these core medical services, Rocky Hollow Lake House features several important safety and security measures. A nurse is on call around the clock, and staff undergo background checks to ensure resident safety. The facility includes a night shift that remains awake, security personnel on site, a fenced rear area, door alarms, and an alert system using pull cords to signal staff when help is needed. With options for transfers that accommodate various mobility challenges, including the use of a Hoyer lift for bed-bound residents, the facility prioritizes both the physical and emotional well-being of its residents.

Residents at Rocky Hollow Lake House enjoy comfortable accommodations designed to promote independence and personalization. Each apartment offers a private bathroom and kitchenette, with independent temperature controls to ensure individual comfort. Residents have the opportunity to decorate their personal space, which can help create a sense of home; cable access is also available in the rooms. However, it should be noted that not all accommodations are equipped with the same features.

The facility promotes a balanced approach to dining by providing a set menu along with snacks and in-room dining options. They accommodate special dietary needs with modifications such as gluten-free, vegetarian, pureed, and thickened liquid diets. While meals are thoughtfully prepared to meet residents' nutritional requirements, it is essential to remember that not all accommodations come with the same amenities. Rocky Hollow Lake House also offers a variety of additional amenities and services to enhance residents' quality of life. These include resident parking, smoking allowed outside, and a wheelchair-accessible environment. Amenities such as a barber and beauty shop, exercise room, and movie room promote socialization and personal care. Internet access and communal gardens offer spaces for relaxation and connection, and on-site religious services cater to the spiritual needs of residents. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community, featuring both assisted living and memory care sections, receives a mix of sentiments from reviewers, with many highlighting the attentive care, beautiful surroundings, and clean facilities. The scenic outdoor areas, including well-maintained grounds and a beautiful lawn with a gazebo, were frequently praised. The presence of a resident dog added a homey touch that many appreciated. Activities available to keep residents engaged, such as crafts, socialization opportunities, and musical entertainment, were noted positively, indicating a vibrant community life. The staff was consistently described as friendly, caring, and compassionate, treating residents with dignity and making efforts to create a loving home atmosphere. The cleanliness of the facilities was also a recurring positive point, along with the spaciousness and attractiveness of the rooms, which contributed to the overall pleasant and welcoming environment.

However, there were criticisms regarding aspects of the facility and services. Some reviewers felt the facility appeared outdated or in need of upgrades, and a few remarked on the smallness of areas such as the kitchen and workroom. The quality and variety of meals received mixed reviews, as did the WiFi service and the effectiveness of the activities offered. Comments about the facility being more suited to memory care than to assisted living, with less independence than some expected, were also mentioned. The staff’s handling of complex care needs, including memory issues and the handling of dementia with dignity and professionalism, was noted as both a strength and an area of concern. Pricing and perception of value for the services provided varied, with some finding it reasonable within their budget and others feeling it was overpriced given the facility's offering. Despite these concerns, the heartfelt care provided by the staff and the overall warmth of the community atmosphere were clear strengths, making it a considered choice for those seeking a caring environment for their loved ones.

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