Residents and their families say:
This community received numerous positive reviews from families who were comforted by the high level of care their loved ones received. Reviewers consistently praised the cleanliness, the caring and knowledgeable staff, and the home-like environment provided. Many highlighted the comprehensive care, especially in handling dementia, noting the safe, quiet, and comfortable setting that ensured the wellbeing of residents. The staff's readiness to assist, their kindness, and their ability to treat residents with dignity and respect were particularly commended. Families felt supported not only in the healthcare aspect but also in navigating paperwork and logistical issues, appreciating the community's responsiveness and openness to communication.
Despite the overwhelmingly positive feedback, there was a mention of difficulty in getting a timely response to a financial inquiry following a resident's passing, signifying a slight area for improvement in administrative communication. Nevertheless, this did not seem to overshadow the overall positive experiences shared. Families were very satisfied with the personalized attention their loved ones received, the variety of activities and meals offered, and the peace of mind that came with knowing their loved ones were in a secure and loving environment. The attentive care and effort the community made to ensure a welcoming and respectful atmosphere were highly recommended by reviewers, making this community a valued choice for those seeking quality care for their family members.
AI generated summary of real reviews