Residents and their families say:

This community has received mixed feedback from visitors and family members of residents. Positive comments highlight the helpful and knowledgeable administrative staff across various facilities, commending their ability to address resident needs and maintain communication. The physical environment of one of the locations was praised for its attractive layout, specifically the studio and "alcove" options, and for taking strict COVID-19 precautions to ensure resident safety. Families are encouraged by the commitment to cleanliness and the variety of activities available to residents, including daily options like balloon volleyball. The presence of well-maintained garden areas and the provision of tasty, though improvable, food options contribute to a positive living environment for the residents.

However, some concerns were noted regarding the suitability of the facilities for all potential residents. A few reviews expressed dissatisfaction with the amount of available space for residents to move around, particularly in the memory care sections, indicating a desire for more room for activities. The larger facility size and population were not preferred by some, who felt a smaller, more intimate setting would be better for their loved ones to avoid feeling intimidated or lost. Additionally, the lack of elevators in a two-floor facility raised concerns about accessibility for some families, and there were instances of tours being inadequately prepared or not tailored to the visitor's needs, such as not being shown specific units of interest. Despite these points, the community was still chosen by some for the care of their family members, driven by the positive attributes and services offered.