The Plaza At Edgemere Health Care in Dallas, TX, provides specialized nursing home care focusing on a range of medical support services. This facility is equipped to address various health concerns, including wandering behaviors, elopement, and certain behavioral issues. Patients requiring medical interventions such as wound care, oxygen support, and special diets find comprehensive care tailored to their needs. The staff is trained to assist individuals with advanced dementia, with RN and LPN professionals readily available on-site and a nurse on call 24 hours a day. The facility emphasizes safety with features like door alarms, a fenced area, and a Wander Guard system, ensuring a secure environment for all residents.

In addition to its medical care capabilities, The Plaza At Edgemere offers personalized assistance for daily living activities. Residents can receive full support for bathing, dressing, eating, and toileting, with various transfer services provided based on individual mobility needs, including the use of Hoyer lifts for those who are bed-bound. On-site medical services encompass podiatry, therapy rooms, and dental and audiology care, ensuring that residents receive comprehensive healthcare under one roof. The facility does allow residents the autonomy to customize their living space, including painting and decorating their rooms, while also enjoying conveniences such as housekeeping, scheduled laundry services, and private bathrooms.

The accommodations at The Plaza At Edgemere feature a range of comfortable living arrangements, which may include independent temperature controls, kitchenettes, and furnished options. While all accommodations do not necessarily include every feature, residents benefit from amenities such as cable access, housekeeping services, and in-unit laundry facilities. For those in Independent Living, additional support includes medication management monitoring, housekeeping, and a monthly meal plan, providing peace of mind and convenience to maintain quality living standards.

Residents enjoy a variety of amenities and services designed to enhance their daily lives at The Plaza At Edgemere. Facilities include a wellness center, movie room, exercise room, and communal gardens, providing opportunities for recreation and social engagement. Residents have access to internet services, resident parking, and on-site religious services, as well as a barber and beauty shop. The community supports pet ownership, making it a welcoming place for pet lovers, although it's a good idea to check with the community during your visit to see if your pet will be allowed. Conveniently located close to public transportation, the facility also offers transportation options, ensuring residents can easily explore the surrounding area.

Residents and their families say:

This community is highly praised for its beautiful facility, caring staff, and exceptional amenities, likened by some to a five-star resort. Several reviews highlight the compassionate care provided by the team, particularly the skilled nursing and memory care units, which are noted for their attentive staff and stimulating activities. The community offers various amenities like a hair/nail salon and an impressive dining experience akin to a French cafe. Many family members report being highly satisfied with the level of care their loved ones receive, noting seamless transitions between different care levels and a supportive environment for rehabilitation and long-term care.

Reviewers commonly mention the professionalism and friendliness of the staff, with several singling out specific team members for their outstanding service and dedication. Positive interactions with the HR department are also noted, contributing to a smooth onboarding and encouraging workplace culture. The community receives commendations for its ability to meet residents' spiritual needs and provide a pleasant atmosphere, enriched with beautifully designed spaces and frequent activities that keep residents engaged and content.

However, there are negative points raised by multiple reviewers about the decline in some areas of care. Concerns have been voiced regarding the responsiveness of staff to call buttons, rough and unprofessional behavior, and inconsistencies in rehabilitation sessions and meal delivery times. A few reviews indicate dissatisfaction with the coordination of care and communication, especially relating to the handling of medical records and insurance matters. Despite these challenges, the community remains a recommended choice for many, hailed for its overall positive environment and dedicated care teams.

AI generated summary of real reviews