Juniper Village at Preston Hollow delivers three structured levels of care—Assisted Living, Residential Care Home, and Memory Care—to meet a wide range of medical and personal needs. The staff is equipped to support residents who wander in the morning or evening, remain awake through the night, require oxygen therapy, follow physician-directed special diets, or manage diabetes with oral medication. The Memory Care program also accepts residents living with advanced dementia, providing routine orientation cues and behavior support under the direction of licensed nurses. Medication management is handled on site to ensure correct dosing and timely refills.

The clinical team includes an RN or LPN on staff and a nurse available by phone at all hours. Employees undergo background checks, and an awake night shift works alongside 24-hour security personnel. Fenced front and rear grounds, door alarms, and WanderGuard technology add an extra layer of safety. Residents have access to on-site services such as dentistry, podiatry, speech, occupational and physical therapy, brain fitness programs, hospice care, ambulatory and incontinence support, and laundry. Direct care aides can provide full assistance with bathing, dressing, eating, toileting, and transfer needs ranging from standby help to two-person lifts, including wheelchair and walker support.

Private and companion accommodations are available, with some units offering kitchenettes, individual temperature controls, cable hookups, and the option to paint or decorate the space. Because not every apartment includes every feature, families should confirm specific details when reserving a room.

Meals follow a set menu that aligns with clinical guidelines for diabetic, low-sodium, or other special diets. Snacks are kept on hand throughout the day and evening so residents can maintain consistent nutrition or satisfy hunger between scheduled meals.

Residents can take advantage of on-site parking, wheelchair-accessible common areas, a barber and beauty shop, movie room, wellness center, internet access, and maintained communal gardens. The community hosts regular religious services, offers scheduled transportation, and sits close to public transit routes for convenient outings. Pets are allowed; it's a good idea to check with the community during your visit to see if your pet will be allowed.