Estates at Shiloh is licensed for assisted-living, and the care program is built around 24-hour availability of trained caregivers and on-call nursing oversight. Team members assist with activities of daily living such as bathing, dressing, and medication management, and they document changes in condition for review by licensed nurses. The community coordinates directly with outside physicians, home health agencies, and therapy providers, allowing residents to receive physical, occupational, or speech therapy on site. Regular vitals checks, fall-risk assessments, and pharmacy reviews are part of the routine, and staff arrange transportation and escorts for off-site medical appointments so continuity of care is maintained.

Beyond the clinical tasks, the staff put emphasis on preventive and supportive services that help residents stay as independent as possible. An emergency call system connects each apartment to the care station, and night rounds ensure rapid response after hours. Scheduled wellness clinics track blood pressure, weight, and glucose levels, while individualized exercise sessions and group fitness classes aim to preserve mobility. Short-term respite stays are accepted when space allows, and family members can meet with the care team for quarterly plan reviews to adjust goals and service levels.

Apartments are offered in studio, alcove, and one-bedroom layouts, each with step-in showers, grab bars, and emergency pull cords. Many units include kitchenettes, individual climate controls, and cable hookups, and some offer extra storage or a private patio, but not all accommodations have all of these features. Weekly housekeeping, personal laundry, and maintenance are provided by staff, and residents may add optional services such as enhanced linen service or daily bed-making for an additional fee. Furnished respite suites are available for short stays, although selection is dependent on current occupancy.

Three freshly prepared meals are served daily in the main dining room, with menu choices posted in advance and dietitian oversight for diabetic, low-sodium, or other physician-ordered diets. A smaller bistro area remains open between meals for coffee, snacks, and grab-and-go items, and tray service to the apartment can be arranged when a resident is recovering from illness. The kitchen staff solicit resident input through monthly food councils and can accommodate most texture-modified diets with 24 hours’ notice.