Dorothy’s House operates as a residential care home, delivering round-the-clock support for residents who need consistent oversight and medical attention. The team is equipped to manage wandering behaviors, oxygen therapy, complex diet prescriptions, younger residents under 60, and both oral and injectable diabetic care. Staff members are trained to work with advanced dementia, providing structure and supervision that match changing cognitive needs. Full assistance is available for bathing, eating, dressing, and toileting, and the community can accommodate every level of mobility, from residents who walk independently with a walker to those who require one-person transfers, Hoyer lift support, or remain bed bound.

Care is reinforced by a 24-hour nurse on call, background-checked staff, and security measures that include an alarmed door system, fenced rear area, and onsite personnel at all times. A nurse practitioner makes regular rounds, podiatry visits are performed onsite, and residents with psychiatric diagnoses are accepted. Night shifts are staffed, though caregivers sleep when duties allow, ensuring someone is always present to respond to urgent needs.

Private and semi-private rooms are offered furnished, and residents may add personal décor or paint to create a familiar setting. Cable service, housekeeping, and scheduled laundry are available in many—but not all—accommodations, so prospective residents should confirm specific room features during a tour.

Meals follow a set menu prepared to physician or dietitian orders, with snacks provided between scheduled dining times. The kitchen can modify textures to mechanical chop, puree, or thickened liquids and can prepare vegetarian options or other special diets, maintaining consistency for residents who rely on precise nutritional management.

Additional amenities include outdoor smoking areas, wheelchair-accessible common spaces, a barber and beauty shop, internet access, and communal gardens. Backup power keeps essential services running during outages, and scheduled transportation helps residents attend appointments or run errands.