Charlton Park – Bounds Rd operates as a residential care home designed to manage a wide range of medical needs. The staff is experienced in caring for residents who wander at any time of day, are at risk of elopement, use oxygen, follow special diets, are under 60, or manage diabetes with either oral medication or injections. Advanced dementia care is supported, and on-site services include podiatry, comprehensive medication management, and acceptance of residents with psychiatric conditions. A registered nurse is on call around the clock to coordinate care and respond to changes in condition.

Daily support extends to full assistance with bathing, dressing, eating, and toileting. Transfer help is available whether a resident walks with a cane or walker, uses a wheelchair, needs standby supervision, requires a one-person lift, or depends on a full Hoyer lift. Safety measures include background-checked staff, an awake night shift, door alarms, a fenced rear area, and personal emergency response systems that alert staff immediately.

Private and semi-private rooms can be furnished or left open for personal furniture, and residents may paint or decorate their spaces if desired. Cable service is available in select rooms. Routine housekeeping and scheduled laundry services help keep living areas orderly, though not every accommodation includes every feature.

Meals follow a set menu with snacks available between dining periods. Kitchen staff can prepare mechanical-chopped, puréed, and thickened-liquid options, as well as vegetarian dishes, to meet physician-ordered diet modifications or resident preferences. Special medical diets ordered for diabetic control or other conditions are also honored.

Residents have access to on-site parking, outdoor smoking areas, wheelchair-accessible common areas, a barber and beauty shop, internet connectivity, communal gardens, and regular religious services held on the premises.