Austin Gardens Senior Living operates as a residential care home, offering continuous oversight and specialized medical support. The staff monitors residents who use oxygen, follow special diets, or are under 60 years old, and they manage diabetic care whether it involves oral medication, insulin injections, or sliding-scale dosing. Caregivers are trained to support residents with moderate dementia, coordinating closely with medical professionals to adjust care plans as needs change.

Clinical oversight is reinforced by 24-hour on-site staff, an awake night shift, and a nurse on call around the clock. All employees undergo background checks, and the property maintains fenced perimeters, door alarms, and dedicated security coverage. Direct care includes full assistance with bathing, dressing, and toileting, and some physical help with eating. Transfer options range from standby help for walkers to one- or two-person assists, wheelchairs, and full Hoyer-lift transfers.

Private and semi-private rooms are available, and while each is furnished, residents may bring décor or repaint to personalize their space. Some rooms include a private bathroom, and cable service is offered in select units. Because layouts vary, not every accommodation features every amenity, so families should confirm specific room details during a tour.

Meals are prepared on a set menu that meets dietary guidelines, and modified diets are accommodated for medical or cultural needs. Snacks are available throughout the day, giving residents flexibility between scheduled meals. Staff monitor intake for those who need assistance and align menus with physician-ordered nutritional plans.

The community offers resident parking, wheelchair-accessible common areas, an exercise room, internet access, and communal gardens, and it is situated near public transportation for convenient outings and visits.